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About the Role
This role supports the Financial Intelligence Unit (FIU) by strengthening the quality, consistency, and effectiveness of FIU investigations. The Quality Assurance Specialist will review case work, assess suspicious activity reporting decisions, and support strong regulatory outcomes. A secondary responsibility includes performing in-depth Enhanced Due Diligence (EDD) escalation reviews to assess financial crime risk.
Responsibilities
- Strengthen the quality and consistency of FIU investigations by reviewing suspicious activity case work, including SAR and No SAR decisions, for accuracy, completeness, and adherence to internal procedures and regulatory requirements.
- Support the preparation and filing of suspicious activity reports with FinCEN and other applicable regulatory bodies, helping ensure timely, well-documented, and compliant reporting.
- Conduct detailed research across internal and external sources to identify financial crime risk indicators, develop clear investigative findings, and contribute to strong case outcomes.
- Partner with FIU investigators and cross-functional stakeholders to identify and apply AML typologies, investigative techniques, and analytics that improve the effectiveness of the investigations program.
- Perform and support reviews of escalated AML and EDD matters, including PEP reviews, Special Interest Person escalations, registration model alerts, and periodic EDD reviews, helping assess risk and determine appropriate next steps.
- Contribute to continuous improvement by helping scope and enhance investigative tools, case management workflows, and related analytics that support efficient, scalable FIU operations.
Requirements
- 4+ years of experience investigating money laundering, terrorist financing, or related financial crime in a BSA/AML compliance, regulatory, or law enforcement environment.
- 2+ years of quality assurance review experience.
- Knowledge of BSA/AML laws and regulations, reporting and record retention requirements, OFAC compliance, and international AML/CFT standards.
- Ability to apply regulatory changes to investigative and quality review processes.
- Strong analytical, investigative research, writing, and documentation skills.
- Ability to assess complex information, exercise sound judgment, and communicate clearly in time-sensitive situations.
- Experience reviewing complex case work, assessing risk indicators and typologies, and supporting escalation reviews such as PEP, SIP, registration alerts, and periodic EDD reviews.
- Advanced Microsoft Office skills, including Excel, Word, PowerPoint, and Access, including use of pivot tables.
- Microsoft Visio or omniGraffle experience is required.
- Ability to work with a high degree of professionalism, discretion, and agility in a fast-paced environment while building strong relationships across FIU, Compliance, and external partners.
Skills
- Tableau experience is preferred
- AML or fraud-related certification such as CAMS, CFCS, CFE, or similar is preferred
Location
- Remote
Work Type
- Full-time
Experience Level
- 4+ years of experience investigating money laundering, terrorist financing, or related financial crime
- 2+ years of quality assurance review experience
Salary/Compensations
- $71,600 - $123,400
Benefits
- Target bonus
- Restricted stock units
- Full range of medical benefits
- Financial benefits
- 401(k) eligibility
- Various paid time off benefits
- PTO
- Parental leave
About the Company
- eBay is a global ecommerce leader that is changing the way the world shops and sells.
- Our platform empowers millions of buyers and sellers in more than 190 markets around the world.
- We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
- Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day.
- We're in this together, sustaining the future of our customers, our company, and our planet.
- Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
Equal Opportunity
- eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.
- If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible.
- View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.