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About the Role
Join Associated Bank as a Teller, where you’ll provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals. Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact.
Responsibilities
- Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
- Accurately and efficiently process customer transactions while following all policies and procedures.
- Identify customer needs and refer them to colleagues for additional financial solutions.
- Promote current offers, products, and services that benefit customers.
- Answer questions and resolve customer concerns with professionalism and care.
- Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
- Demonstrate and educate customers on digital and self-service banking tools.
- Collaborate with team members across multiple branches to ensure seamless service.
Requirements
- High school diploma or equivalent combination of education and experience
- Up to 2 years of demonstrated customer service experience
- Fully complies with all applicable enterprise policies and procedures.
- Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act.
- Responsible for reporting suspicious activity to Financial Intelligence.
- Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
- Responsible to report ethical concerns as needed to Associated Bank’sনৈতিক Hotline.
- Associated Bank provides additional assistance throughout the application, interview and hiring process.
- Associated Banc-Corp participates in the E-Verify Program.
Skills
- Retail banking
- Cash handling
- Financial services
Location
- Wisconsin
- Illinois
- Minnesota
- Missouri
Work Type
- Full-time
Experience Level
- Up to 2 years
Education Level
- High school diploma or equivalent
Salary/Compensations
- $17.00 - $22.96 per hour
Benefits
- Retirement savings including both 401(k) and Pension plans.
- Paid time off to volunteer in your community.
- Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
- Competitive salaries with professional development and advancement opportunities.
- Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
- Personal banking, loan, investment and insurance benefits.
About the Company
- Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.
Equal Opportunity
- Associated Bank is an equal opportunity employer committed to creating a diverse workforce.
- We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential.
- We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
- Know Your Right to Work English or Spanish.
- Associated Bank is Pay Transparency compliant.