Customer Sales Specialist at Arrow Electronics | AZ, US | Rezi

Customer Sales Specialist at Arrow Electronics

Customer Sales Specialist

Arrow Electronics · AZ, US

Yesterday

Customer Sales Specialist

Arrow Electronics · AZ, US

2 days ago
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About the Role

Inside Sales Representatives are responsible for selling Arrow’s line card of passive, electromechanical and connector products, and are the daily contact for customers and suppliers.

Responsibilities

  • Manage the overall account relationship by providing strategic service and support to assigned customer base.
  • Maximize margins, gain market share, and drive value added solution selling.
  • Provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems.
  • Function as key liaison between suppliers and customers to build and establish long-term business partnerships.
  • Develop and manage customer strategy in assigned account territory.
  • Sell and drive Solutions Selling within the approved account level strategy.
  • Conduct sales activities based on knowledge of the competitive landscape.
  • Provide on-going Sales Support activities for the Order to Invoice process.
  • Own the customer interface for backend Quality processes: corrective actions, Field Quality Reports.
  • Own and Maintain Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs.
  • Own the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions.
  • Set strategy for the quote process, coordinate resources and processing of customer quotations, validate EOL and item class change (NCNR), negotiate pricing and Quote mark up, and notify customer of all/any price increases.

Requirements

  • Incumbent has limited level of discretion to vary from established procedures, works under general supervision, and solves some straightforward problems.
  • Incumbent generally has limited work experience involving basic concepts and procedures but requires formal training in theories/concepts in own function.
  • Incumbent has high level of discretion to vary from established procedures, works under broad supervision, and solves some complex problems.
  • Incumbent generally has substantial work experience involving complex concepts and procedures in theories/concepts in own function.

Location

  • US-CO-Denver, Colorado (Panorama Arrow Building)

Work Type

  • Hybrid: 3 days in office/2 days work from home
  • Full time

Experience Level

  • 2–4 years of related experience

Education Level

  • 4 year degree

Salary/Compensations

  • $32.45 - $39.67

Benefits

  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Short-Term/Long-Term Disability Insurance
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Paid Time Off (including sick, holiday, vacation, etc.)
  • Tuition Reimbursement
  • Growth Opportunities
  • Discounted RTD Passes
  • On-site Café with Catering Option
  • 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
  • Bike Racks

About the Company

  • Arrow is an equal opportunity employer.

Equal Opportunity

  • All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)