Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Technical Support Engineer (Bare Metal) role.

Rezi rewrites your resume against CoreWeave's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Technical Support Engineer (Bare Metal) posting at CoreWeave — free, in seconds.

About the Role

As a Technical Support Engineer, you will be responsible for supporting, operating, and maintaining CoreWeave’s extensive GPU fleet across our growing data centers. You will work closely with customers, data center technicians, and engineering teams to ensure the reliability, performance, and scalability of our infrastructure.

Responsibilities

Provide high-level support for customers utilizing bare-metal GPU fleets on CoreWeave Cloud.
Diagnose, triage, and investigate reported customer issues and high-priority incidents, identifying root causes and escalating when necessary.
Develop a deep understanding of customer workloads and use cases to provide tailored technical support.
Coordinate remote troubleshooting and hardware interventions with Data Center Technicians.
Create and maintain internal documentation, including troubleshooting guides, best practices, and knowledge base articles.
Participate in an on-call rotation to support production clusters and ensure operational reliability.
Collaborate with engineering teams to improve hardware reliability, software stability, and system performance.
Implement automation and scripting to streamline support workflows and reduce manual interventions.
Perform in-depth log analysis and debugging across multiple layers of the stack (firmware, drivers, hardware).
Provide feedback to internal teams on common support issues to drive continuous improvements.
Work with networking teams to troubleshoot connectivity issues affecting customer workloads.
Support supercomputing infrastructure running GPU workloads at scale.
Drive operational excellence by refining internal processes and support methodologies.

Requirements

Experience in data centers, GPU clusters, server deployments, system administration, or hardware troubleshooting.
Demonstrated experience driving resolutions and continuous improvements across cross-functional environments and teams within a data center environment.
Intermediate knowledge of Linux (Ubuntu, CentOS, or similar), including command-line proficiency.
Experience with NVIDIA GPUs, SuperMicro systems, Dell systems, high-performance computing (HPC), and large-scale data center environments.
Experience in networking fundamentals (TCP/IP, VLANs, DNS, DHCP) and troubleshooting tools.
Hands-on experience with firmware updates, BIOS configurations, and driver management.
Experience analyzing system logs and debugging issues across firmware, drivers, and hardware layers.
Experience working with Jira, Confluence, Notion, or other issue-tracking and documentation platforms.
Experience in scripting and automation (Python, Bash, Ansible, or similar).
Strong problem-solving skills with a proactive and analytical mindset.
Excellent communication skills and a demonstrated ability to work collaboratively in a fast-paced environment.
Must be a U.S. person (U.S. citizen or national, U.S. lawful permanent resident, refugee, or asylee) or eligible to access export controlled information without authorization.

Skills

Linux
NVIDIA GPUs
SuperMicro systems
Dell systems
High-performance computing (HPC)
Networking fundamentals (TCP/IP, VLANs, DNS, DHCP)
Firmware updates
BIOS configurations
Driver management
System log analysis
Debugging
Jira
Confluence
Notion
Scripting
Automation
Python
Bash
Ansible
Kubernetes
Docker
Containerized infrastructure

Location

U.S.
Europe

Work Type

Full-time

Salary/Compensations

$99,000 to $132,000

Benefits

Discretionary bonus
Equity awards
Medical, dental, and vision insurance - 100% paid for by CoreWeave
Company-paid Life Insurance
Voluntary supplemental life insurance
Short and long-term disability insurance
Flexible Spending Account
Health Savings Account
Tuition Reimbursement
Ability to Participate in Employee Stock Purchase Program (ESPP)
Mental Wellness Benefits through Spring Health
Family-Forming support provided by Carrot
Paid Parental Leave
Flexible, full-service childcare support with Kinside
401(k) with a generous employer match
Flexible PTO
Catered lunch each day in our office and data center locations
A casual work environment
A work culture focused on innovative disruption

About the Company

The Essential Cloud for AI™.
Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence.
Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability.
Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025.
Learn more at www.coreweave.com.

Equal Opportunity

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace.
All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship.
If reasonable accommodation is needed, please contact: careers@coreweave.com.