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About the Role
Municipal Emergency Services, Inc. (MES) is seeking a full-time Service Courier and Technician for its Long Island, NY facility. This role involves courteous and efficient delivery and pick-up of items, with an emphasis on safety and customer service. The position includes on-the-job training for SCBA Repair and Hydro Testing certification.
Responsibilities
- Receive daily route information from the dispatcher/manager
- Safely transport packages, customer orders, and other related materials
- Strictly observe operating policies, procedures, and schedules
- Demonstrate safe and courteous driving behavior
- Present a professional image to customers, suppliers, and the public through appearance and interaction
- Demonstrate teamwork, cooperation, and adaptability with teammates, customers, and suppliers
- Perform all other job-related duties as assigned
Requirements
- Must possess a high school diploma
- Must be able to pass pre-employment screenings
- Must possess and maintain a valid driver's license
- Superior organization skills, attention to detail, and accuracy are a MUST
- Problem-solving and analytical ability
- Able to perform basic business math
- Must be proficient in Microsoft Office Suite
- A minimum of two (2) years experience in a similar position (Preferred)
- One year minimum military, fire, or police experience in a volunteer or paid capacity (Preferred)
- Very friendly and welcoming demeanor (Desired)
- Exceptional communication skills (verbal and written) (Desired)
- Ability to work well in a team environment (Desired)
- Demonstrates integrity and ethical standards while delivering superior customer service (Desired)
- Able to handle difficult customers/suppliers with diplomacy and tact (Desired)
- Manage time effectively and adapt quickly to changing priorities (Desired)
- Ability to lift up to 50 lbs
- Ability to frequently and safely enter and exit a motor vehicle
- Ability to withstand prolonged periods of standing or sitting
Skills
- Microsoft Office Suite
- Customer Service
- Teamwork
- Adaptability
- Time Management
- Communication Skills
Location
- Long Island, NY
Work Type
- Full-time
Experience Level
- 2+ years in a similar position (Preferred)
Education Level
- High school diploma or equivalent (Required)
Benefits
- 401(k) and company matching
- Health insurance
- Health savings account
- Dental Insurance
- Vision insurance
- Life insurance
- Disability insurance
- Employee assistance program
- Paid time off
- Paid Holidays Annually
- Employee rewards and recognition program
About the Company
- Established in 2001, MES is the nation’s largest provider of PPE, fire apparatus, uniforms, and services to first responders.
- With over 25 locations, MES is the most trusted source of equipment and service for firefighters, law enforcement, and EMTs.
- Our dedicated team of over 300 sales representatives and certified service technicians allows us to bring unparalleled quality and service to our industry.
- MES supports its customers with innovative digital commerce solutions and a nationwide warehousing system with three strategically located hubs that carry thousands of products representing the best brands on the market.
- MES offers a great work environment, professional development, challenging careers, and competitive compensation.
Equal Opportunity
- MES is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.