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About the Role
At Taylor Bank, we focus on serving our community and building strong customer relationships. We are seeking a full-time Service Specialist with excellent people skills for our Berlin, MD branch.
Responsibilities
- Handle customer transactions, including deposits, withdrawals, and account maintenance.
- Issue debit cards.
- Respond to routine account inquiries.
- Assist customers with digital banking navigation.
- Explain products and services and make appropriate referrals.
- Support day-to-day administrative and operational tasks.
- Perform additional tasks as assigned.
Requirements
- Prior customer service experience.
- Prior banking experience is a plus.
- Familiarity with Microsoft Office Suite (Word, Excel).
- Strong communication skills.
- A professional appearance.
Skills
- Customer service
- Communication
- Microsoft Office Suite
Location
- Berlin, MD
Work Type
- Full-time
Education Level
- High School Diploma or equivalent
- Associate degree preferred
Benefits
- Affordable medical, dental, and vision plans.
- Health Savings Account with employer contribution.
- Employer-paid Life, short-term, and long-term disability insurance.
- 401(k) with company match.
- Generous paid time off.
- Paid parental leave.
About the Company
- At Taylor Bank, everything we do is about serving our community and building strong customer relationships.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to their status as protected veterans or individuals with disabilities, their race, color, religion, sex, sexual orientation, gender identity or national origin.