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About the Role
We are seeking an experienced Software Developer – CRM to translate technical system specifications into working, tested CRM applications. This role involves developing programming specifications, writing and generating code, maintaining applications, conducting unit testing, and troubleshooting technical issues related to software applications. The successful candidate will work closely with technical and business teams throughout the Software Development Life Cycle (SDLC) to design, develop, test, implement, and support CRM solutions.
Responsibilities
- Translate technical system specifications into working, tested CRM applications.
- Develop detailed programming specifications.
- Write and/or generate code for data-driven applications.
- Maintain and enhance CRM applications.
- Conduct unit testing and support quality assurance processes.
- Troubleshoot and resolve technical issues that arise during software operation.
- Collaborate with IT professionals throughout all phases of the Software Development Life Cycle.
- Design, code, test, debug, and document applications.
- Develop solutions utilizing object-oriented and third-generation development tools.
- Work with relational and hierarchical database technologies.
- Utilize information retrieval tools and query languages.
- Participate in application deployment and troubleshooting activities.
- Elicit and document requirements from business stakeholders and subject matter experts.
- Conduct design walkthrough sessions with project teams.
- Support post-implementation activities and resolve technical issues.
- Prepare user and system documentation as required.
Requirements
- Oracle Siebel CRM testing experience is required.
- 5+ years of experience with Siebel technical configuration, development, and integration.
- 3+ years of development and testing experience integrating Siebel with Adobe AEM, J2EE, and related technologies.
- Experience with Siebel IP18 or later versions, including configuration, development, and testing.
- Experience using Siebel Tools and editing Siebel Web Templates.
- Experience working with Siebel Open UI classes and methods.
- Knowledge of CRM software development methodologies, standards, and tools.
- Experience with middleware and gateway technologies.
- Experience with HTML5, CSS, jQuery, and JavaScript.
- Experience developing and testing reports using OBIEE and Power BI.
- Working knowledge of Open UI concepts including PM, PR, Manifest Files, and Mapping Files.
- Experience in application design, development, implementation, maintenance, and troubleshooting.
- Experience with structured development methodologies.
- Experience working with databases and query languages.
- Experience reviewing, analyzing, modifying, testing, and debugging installation scripts.
- Knowledge of Information Management principles and practices.
- Knowledge of Rapid Application Development (RAD) methodologies.
- Experience developing internet-ready applications.
- Knowledge of Accessibility for Ontarians with Disabilities Act (AODA) standards and regulations.
- Strong verbal and written communication skills.
- Excellent analytical and problem-solving abilities.
- Strong interpersonal and relationship-building skills.
- Ability to work effectively within large multidisciplinary teams.
- Proven ability to meet deadlines and adapt to changing priorities.
- Strong decision-making and negotiation skills.
- Experience with Siebel modules including Public Sector CRM, Contracts, Lead Management, Partner Management, Partner Portal, Campaign Management, Marketing, Resource Manager, and eService.
- Experience with Transfer Payments environments.
- Experience with Siebel Test Automation.
Skills
- Siebel
- Adobe AEM
- J2EE
- Siebel Tools
- Siebel Web Templates
- Siebel Open UI
- HTML5
- CSS
- jQuery
- JavaScript
- OBIEE
- Power BI
- Information Management
- Rapid Application Development (RAD)
- Accessibility for Ontarians with Disabilities Act (AODA)
Location
- Toronto, ON
Work Type
- Onsite
- Full-time
Experience Level
- Senior
- 5+ years of experience with Siebel technical configuration, development, and integration.
- 3+ years of development and testing experience integrating Siebel with Adobe AEM, J2EE, and related technologies.
About the Company
- Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.) We serve customers in two ways, we provide: Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results Recruitment: Find The Right People You Need Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company. Learn more online at https://www.symbioticgroup.com/home-sd/.