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About the Role

We are looking for a results-driven and customer-focused Automotive Business Manager to take charge of the Finance & Insurance (F&I) process, helping customers navigate vehicle financing, protection plans, and insurance options with confidence, clarity, and care.

Responsibilities

Offer vehicle financing and insurance to customers and provide them with a thorough explanation of aftermarket products and extended warranties
Provide customers a complete explanation of manufacturer and dealership service procedures and policies
Process cash, financing and leasing deals accurately and secure approvals through financial sources sanctioned by management
Track and report business office performance metrics
Exceed customer's expectations with regards to customer service and follow up
Train and support sales employees with the accuracy of their PBS and other paperwork requirements
Foster a professional work environment for the sales employees by attending and contributing to the daily and weekly departmental meetings
Promote effective communication amongst dealership personnel
Ensure personnel are in compliance with dealership and corporate Mitsubishi policies and procedures, and Governmental, OMVIC, MVDA, CPA and Bank requirements
Effectively resolve outstanding customer complaints
Promote honesty and integrity within the dealership culture
Other duties as assigned

Requirements

Valid G Driver's License and acceptable driving record
Working knowledge of automotive sales and financing aspects
Self-motivated, energetic and able to thrive in a fast-paced work environment
Strong communication skills
Friendly attitude and positive team participation skills
Above average computer skills and technically savvy

Skills

OMVIC license is an asset
Computer skills
Communication skills

Location

London, ON

Work Type

Full-time

Experience Level

Experienced

Salary/Compensations

Earning potential is based on your ability to sell effectively.

Benefits

Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
Perkopolis Enrollment
On-site Parking

About the Company

The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services.
Our headquarters is located in the thriving city of Cambridge, Ontario.
Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

Equal Opportunity

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code.
The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace.
We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process.