Manager, Operations and Facilities (7-Month Contract)
Royal College of Dental Surgeons of Ontario · CA
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About the Role
The Royal College of Dental Surgeons of Ontario (RCDSO) is seeking a Manager, Operations and Facilities to lead operational services, trades, vendor management, and property and physical records management. This role will ensure a safe, efficient, and well-managed work environment, supporting both in-person and online staff, and will be instrumental in an upcoming relocation project.
Responsibilities
- Manage physical space for the College including facility upgrades, repairs and maintenance
- Plan and evaluate facility projects from start to finish according to project schedule, specifications and budget and monitor progress and prepare progress reports
- Develop standards for hybrid workers to book workspace and parking for on-site work
- Develop, implement and maintain effective preventative maintenance programs and ensure the organization complies with all applicable codes, standards and government regulations
- Manage and monitor all security systems, standards and protocols for property management
- Manage the onsite and offsite records storage, including records scanning vendor oversight
- Manage and oversee space and catering management for onsite meetings
- Manage the emergency response process in collaboration with the Joint Occupational Health and Safety Committee (JOHSC)
- Oversee a department of 4 staff (three direct reports and one indirect)
- Provide oversight of 1 on-site security personnel and Alarm Response Security Personnel
- Develop and monitor the Operations and Facilities Management’s operational and capital budgets
- Plan for future capital initiatives and expenditures based on a 3-year life cycle
- Maintain the Facilities & Operations Risk Register
- Manage Operations staff with a focus on teamwork and service excellence
- Develop and oversee policies and procedures that support a safe working environment, both on-site and remote, and standardized procedures to support operations and a well-maintained building
- Prepare analysis and negotiate contracts for the management of trades, goods and services
- Access control and CCTV system management
- Oversee operational systems such as the operations: ticketing system, booking system and ergonomics program
- Ensure professional standards are set for frontline operations services: interior/exterior premises, mailing/couriers, office supplies, and security desk
- Build cooperative relationships with all staff and provide a framework for service partnership with team and clients
- Responsible for managing after-hours security and response protocols
- Be on call 24/7 for operational and building matters
- Act as a point of contact for all external property monitoring - security, elevator entrapments, emergencies and alarms
Requirements
- Post-secondary education or equivalent education and experience
- Five years supervisory and/or management experience in a similar field
- Demonstrated experience with facility management budget management, government regulations and health & safety
- Demonstrated experience managing complex projects, such as commercial construction initiatives, building decommissioning activities, or the sale of facilities
- Proficiency with MS 365, including SharePoint
- Excellent written and oral communications skills
- Candidates located in Ontario or willing to relocate
Skills
- Communications
- Customer service
- Project management
- Facility management budget management
- Government regulations
- Health & safety
- Complex project management
- MS 365
- SharePoint
- Written communication
- Oral communication
- FMP Certification (asset)
- PMP Certification (asset)
- WHIMIS Certification (asset)
- French language proficiency (asset)
Location
- Toronto, Ontario
Work Type
- Hybrid
- Contract
Experience Level
- Five years supervisory and/or management experience
Education Level
- Post-secondary education or equivalent
Salary/Compensations
- $143,174 to $161,071 (pro-rated for the duration of the contract)
Benefits
- Paid vacation, wellness and sick days (pro-rated for the duration of the contract)
- Career-related learning and development opportunities
- Half-day workday before statutory holidays
- Onsite gym
- Corporate discount to GoodLife Fitness
- Wellness-related webinars
- Opportunities to connect with colleagues through virtual and in-person social events
About the Company
- The Royal College of Dental Surgeons of Ontario (RCDSO) is a leader in health care regulation.
- As the governing body for more than 12,000 dentists in Ontario, our mission is to act in the public interest by putting patients first.
- We are committed to transparency, accessibility, openness, and fairness in all our work.
- Our inclusive, flexible and collaborative workplace helps us build better regulation that puts the public first.
Equal Opportunity
- Accommodation is available upon request under the Ontario Human Rights Code