Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Office Coordinator role.

Rezi rewrites your resume against Hope Program, A Licensed Clinical Social Worker Professional Corporation's job description. Free.

Tailor your resume to this Office Coordinator role.

Rezi rewrites your resume against Hope Program, A Licensed Clinical Social Worker Professional Corporation's job description. Free.

Tailor my resume

Don't guess if your resume is good enough.

See how it scores against the Office Coordinator posting at Hope Program, A Licensed Clinical Social Worker Professional Corporation — free, in seconds.

Don't guess if your resume is good enough.

See how it scores against the Office Coordinator posting at Hope Program, A Licensed Clinical Social Worker Professional Corporation — free, in seconds.

Get my score

About the Role

The Office Coordinator supports daily administrative and operational functions within a forensic mental health program serving justice-involved individuals. This role ensures smooth clinic operations, accurate recordkeeping, and effective communication between clients, clinicians, probation/parole agencies, and internal teams. The Office Coordinator plays a key role in maintaining compliance, supporting treatment delivery, and ensuring that every client interaction reflects professionalism, accuracy, and confidentiality.

Responsibilities

• Coordinate daily front-office operations, including greeting clients, managing check-ins, scheduling appointments, and maintaining a professional front desk.
• Manage client documentation, including processing intake paperwork, entering records into the EHR system, and maintaining digital and physical files per HIPAA and agency standards.
• Serve as the first point of contact for clients, clinicians, and justice system partners, responding promptly and professionally to inquiries.
• Support forensic program compliance by tracking documentation, coordinating Urinalysis (UA) appointments, monitoring mandated forms, and preparing materials for audits.
• Assist with financial and administrative tasks, including collecting payments, issuing client statements, managing petty cash logs, and processing service verification requests.
• Support clinical operations by coordinating clinician schedules, assisting with group rosters and attendance tracking, and ensuring office readiness.
• Collaborate with operations and compliance teams by escalating issues promptly and supporting cross-departmental needs.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• Minimum 2 years in an administrative or client service role, preferably in healthcare, behavioral health, or criminal justice environments.
• Must pass DOJ/FBI background check.
• Must possess a valid California driver’s license.

Skills

• Proficiency in Microsoft Office Suite and Google Workspace tools.
• Experience with EHR systems (Electronic Health Record (EHR), Welligent, or similar).
• Strong attention to detail and accuracy in documentation.
• Knowledge of HIPAA, Title 22, CASOMB, and CDCR compliance standards.
• Data entry and administrative reporting proficiency.
• Clear, professional, and empathetic communication with clients and partners.
• Team player supporting clinicians and administrative staff.
• Strong organizational skills to prioritize multiple tasks.
• Resourcefulness in handling challenges and adapting to evolving program needs.
• Discretion when managing sensitive client and justice system information.
• Ability to maintain composure under stress and navigate high-volume workflows efficiently.
• Ability to stand, walk, or remain seated for extended periods.
• Ability to lift/carry up to 25 pounds.
• Proficient with computers, printers, scanners, phones, and office equipment.
• Clear vision and hearing for reading documentation, working on screens, and communicating effectively.
• Ability to safely move throughout office, clinic, and community environments.
• Ability to work independently and safely while operating alone.
• Ability to travel between assigned regional office locations and provide support at other offices as needed.

Location

• San Francisco/ San Mateo - Bay Area Region

Work Type

• Full-Time
• On-Site
• Travel between regions

Experience Level

• Minimum 2 years

Education Level

• High school diploma or equivalent
• Associate’s or Bachelor’s degree in Psychology, Criminal Justice, Social Work, or related field (Preferred)

About the Company

• We are a forensic mental health program serving justice-involved individuals.

Equal Opportunity

• We are an Equal Opportunity Employer committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, citizenship, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy, breastfeeding status, medical condition, genetic information, disability, military or veteran status, or any other status protected under federal, state, or local law, including the California Fair Employment and Housing Act (FEHA).
• We provide reasonable accommodations to applicants and employees with disabilities. If you need assistance or accommodation, please notify us.