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About the Role
CASES seeks a Program Assistant committed to advancing alternative-to-incarceration programming for young people aged 16-27 through our ROAR program. The Program Assistant, reporting to the Team Leader, provides administrative support for departmental program operations and interacts with various stakeholders. The ideal candidate possesses strong organizational and communication skills, a proactive attitude, and the ability to thrive in a fast-paced environment.
Responsibilities
- Coordinate day-to-day administrative activities based on Team Leaders’ guidance and goals.
- Initiate action on day-to-day matters not specifically requiring the action of the Team Leader.
- Assist in gathering, preparing, and disseminating information to Team Leader and staff relating to the administration and management of the ROAR unit.
- Work collaboratively with key staff in central administration, information services, fiscal, development, and the Court Services and Education, Career and Enrichment units to support the operations and management of the ROAR unit.
- Provide front desk coverage 2 days a week and as needed.
- Schedule and coordinate conference calls, interviews, meetings, and training.
- Manage departmental information and materials (e.g., staff rosters, policy manuals).
- Facilitate requests from the ROAR unit to support services (e.g., human resources, information services, facilities).
- Process fiscal documents (e.g., invoices, check requests, credit card expenditure forms).
- Prepare meeting materials (e.g., graphs, charts) and take meeting minutes ensuring meeting action items are documented and executed by responsible staff.
- Independently handle some project management of follow-up items.
- Assist in gathering data and compiling information for the Team Leader to share with executives, development, special projects staff, and government and private funders and licensing agencies.
- Plan and set up special events for staff and participants.
- Perform general office duties such as photocopying, scanning, faxing, mailing, ordering food and supplies.
- Participate in special projects as needed.
- Maintain confidentiality of program participants as per city, state, and federal standards.
- Serve as the initial contact person for new program participants.
- Assist participants with ordering necessities.
- Perform other duties as assigned by the Team Leader or agency executive staff.
Requirements
- High School Diploma.
- Ability to manage multiple activities and prioritize appropriately.
- Excellent production skills for reports in readable formats.
- Demonstrated ability to be a team player.
- Commitment to social justice.
- Ability to maintain discretion and confidentiality.
- Ability to navigate multiple electronic health record systems.
- Proficiency in Microsoft Office Suite (especially Excel) and other products.
- Ability to quickly learn electronic databases to access information and use project management software and data visualization tools.
Skills
- Organizational skills
- Attention to detail
- Social skills
- Communication skills
- Microsoft Office Suite (Excel)
- Electronic databases
- Project management software
- Data visualization tools
Location
- 412 E 147th St, Bronx, NY 10455
Work Type
- Full-time
- On-site
Experience Level
- Entry-level
Education Level
- High School Diploma
- Associate's degree or higher (Preferred)
Salary/Compensations
- $47,741 per year
Benefits
- Medical
- Dental
- Vision
- Vacation and Paid Time Off – starting at 25 days-off annually
- 12 Paid Holidays per year
- Retirement 403b Competitive matching up to 6%
- Employee Referral Program
About the Company
- CASES is an agency committed to advancing alternative-to-incarceration programming for young people.
- CASES values include PURPOSE: PEOPLE, UNITY, RESPECT, PROGRESS, OPTIMIZE, SOLUTIONS, EMPATHY.
Equal Opportunity
- CASES is proud to be an Equal Opportunity Employer.
- Employment is based solely on qualifications and competence without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status.
- CASES actively recruits individuals with prior involvement in the criminal legal system.