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Don't guess if your resume is good enough.
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About the Role
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Responsibilities
- Process check-ins/outs
- Secure payment
- Verify and adjust billing
- Assist guests with reservations and requests
- Anticipate guest needs
- Exceed guest expectations
- Implement creative solutions to provide exceptional service
- Comply with brand standards
Skills
- Friendly
- Professional
- Timely manner
- High standards of quality
- Guest satisfaction
- Exceptional service
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401(k) retirement match
- Paid Holidays
- Paid Time Off
- Employee Assistance Program
- Fund
About the Company
- Peachtree Group provides a comprehensive benefits package.