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About the Role
Shinka is a modern Japanese and French restaurant opening this October on the ground floor of The Jay, Autograph Collection in San Francisco’s Embarcadero neighborhood. Led by Executive Chef Fumio Yonezawa, Shinka brings together Japanese sensibilities and French technique through the exceptional ingredients of Northern California, offering a refined, tasting-menu-driven dining experience rooted in tradition and innovation.
Responsibilities
- Greet all guests with a genuine, warm welcome and maintain a polished, professional demeanor to ensure a high-level guest experience from arrival to departure.
- Use reservation software to manage incoming bookings, monitor seating rotations, and anticipate the needs of the dining room floor, working with managers/supervisors in front and back of house to streamline service needs.
- Facilitate clear and constant communication between FOH, management, and the kitchen regarding guest flow, VIP arrivals, special service requirements, and all other tasks required as assigned.
- Maintain clean, organized areas adhering to all Omakase Restaurant Group service standards and protocols.
- Manage incoming calls professionally, assist guests with reservation inquiries, and take/leave messages when appropriate, such as when reaching out to guests to confirm reservations, or details thereof.
Requirements
- 1+ years of experience in a similar role at a Michelin-level (or equivalent) restaurant.
- Proficient with various word processing, spreadsheet, and basic computer programs.
- Excellent verbal and written communication skills.
- Strong organizational and administrative skills.
- Ability to work efficiently in a fast-paced environment, managing multiple tasks and meeting tight deadlines.
- Be able to stand, walk, and bend for long periods of time throughout the day.
- Be able to lift up to 50 lbs.
Skills
- Reservation software proficiency
- Communication skills
- Organizational skills
- Administrative skills
- Word processing
- Spreadsheet software
- Basic computer programs
Location
- Shinka, 333 Battery St. San Francisco, CA 94111
Work Type
- Full-time
- 32+ hours per week
Experience Level
- 1+ years of experience
Salary/Compensations
- $19.61/hour + tips/gratuity
Benefits
- Medical, dental, and vision coverage
- 401(k) matching
- Voluntary Insurance
- Dining Discounts
- Career Growth Opportunities
About the Company
- The Omakase Restaurant Group is the brainchild of co-founder and CEO Kash Feng, a Xi’an born entrepreneur with an inclination for hospitality.
- Multi-concept in nature, the Omakase Restaurant Group serves the Bay Area and prides itself on offering the highest caliber Asian and American cuisine that remains quintessentially Californian.
Equal Opportunity
- Omakase Restaurant Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.
- Omakase Restaurant Group will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.