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About the Role
The Resource Center program helps low-income individuals and families access and receive entitlements, benefits, and resources. This role engages through outreach, screens, and assists clients in applying for government benefits and makes referrals to support services.
Responsibilities
- Conduct benefit screenings for low-income individuals and families.
- Assist clients in applying for benefits from local, state, and federal agencies.
- Interview clients to assess social service needs and make appropriate referrals.
- Serve as an advocate for and liaison between clients and community organizations/government agencies.
- Assist clients seeking new housing opportunities by completing applications and referring them to appropriate agencies.
- Help keep clients in their homes through assistance programs and eviction prevention measures.
- Maintain detailed case notes and track outcomes for services rendered.
- Assist with data collection, input, and reporting.
- Collaborate on outreach efforts to engage tenants.
- Support the coordination of on and off-site activities, visits, and workshops.
- Support the organizing of events and capacity-building activities for community building.
- Represent the Resource Center at community events and meetings.
- Attend staff meetings, case conferences, training programs, and supervision meetings.
- Participate in program evaluation and improvement.
- Work as a member of a team and respond with flexibility to program changes.
- Assist in maintaining program office space and assisting clients.
- Collaborate on marketing efforts to engage tenants.
Requirements
- High school diploma required.
- Bilingual English/Spanish required.
- Proficient in Microsoft Office programs, especially Outlook, Word, and Excel.
- Able to use or learn electronic databases such as Single Stop.
Skills
- Experience working with low-income populations.
- Knowledge of government benefits.
- Ability to multi-task & work in a fast-paced environment.
- Strong communication skills.
- Team player.
Location
- New York, NY
Work Type
- Full Time
- On site
Experience Level
- Entry Level
Education Level
- High school diploma
Salary/Compensations
- $40207.88 - $60311.83
- $41,000 - $45,000
About the Company
- The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers.
- We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City.
- We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.
- The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers.
- We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.
Equal Opportunity
- We are committed to building an inclusive workplace community grounded in respect for differences.
- We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
- Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.