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About the Role

SP+ is an artificial intelligence company focused on creating checkout-free parking experiences using computer vision. We are the largest parking network in America and are reinventing parking to give people back their most valuable asset, time.

Responsibilities

Utilizes a quality customer service orientation, receives payment from customers for parking services and facilitates the flow of traffic through the gate.
Responsible for being at work every scheduled day, on time and in uniform.
Counts revenue at the beginning of the shift to ensure the starting total is correct.
Collects cash and/or validations and maintains security of cash.
Makes change and issues receipts or tickets to customers for each transaction.
Computes bill from ticket showing amount due per customer.
Operates cash register, calculates cost of transaction, and displays cost to customer.
Quotes prices for parking services.
Gives directions to customers to various locations in the city.
Completes lost ticket forms when original tickets cannot be located.
Resolves customer complaints independently or with the aid of a supervisor.
Answers telephone in a prompt and courteous manner.
Maintains cleanliness of booth and picks up trash in the surrounding area.
Conducts timely checks for necessary work aids and supplies.
Verifies log of shift transactions against revenue on hand.
Compiles collected revenue during the day.
Records amounts received, cars in/out of facility, and cars left in a facility while preparing shift report.
Performs other duties as assigned by the supervisor.

Requirements

Ability to perform each essential duty satisfactorily.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to make change.
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees.
Ability to apply common sense understanding to carry out detailed but standard written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to use clock (standard/military time), calculator or credit card machine to handle transactions.
Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public.
Ability to effectively respond to customer problems or complaints.
Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms.
Occasionally required to walk and sit.
Specific vision abilities required include close vision.
Must have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.

Skills

Customer service
Cash handling
Basic math skills
Communication skills
Problem-solving
Time management

Location

US-NY-MANHATTAN

Work Type

Full-time

Experience Level

Entry Level

Education Level

Less than high school education or up to one month related experience or training or equivalent combination of education and experience.

Salary/Compensations

$17.00 per hour

About the Company

SP+ is an artificial intelligence company for the real world.
We use computer vision to enable checkout-free parking experiences.
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking.
Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Equal Opportunity

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law.
SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.