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About the Role
The Senior Product Management Specialist serves as the business owner for assigned CES products and applications, leading the planning, delivery, implementation, and continuous improvement of technology-enabled solutions. The role translates business needs into product requirements, manages product backlogs and release activities, and coordinates cross-functional teams to deliver high-quality solutions.
Responsibilities
- Serves as the business owner for 6-10 internal and external products and applications, including API development and vendor-hosted applications.
- Gathers, analyzes, and documents business requirements from stakeholders, customers, and internal teams.
- Translates business needs into user stories, acceptance criteria, process flows, and functional requirements.
- Maintains and prioritizes product backlogs based on business value, customer needs, operational requirements, and strategic direction.
- Partners with stakeholders to define success measures and evaluate product performance.
- Recommends enhancements that improve user experience, operational effectiveness, and business outcomes.
- Leads planning and coordination of product enhancements, releases, integrations, and operational initiatives.
- Collaborates with IT, UX, Analytics, Operations, and vendors to ensure timely delivery of approved product initiatives.
- Coordinates implementation activities, readiness planning, communications, and deployment support.
- Tracks progress against delivery plans and proactively identifies and escalates risks, issues, and dependencies.
- Supports release management activities and post-implementation evaluations.
- Leads business testing and user acceptance testing activities for product enhancements, integrations, and releases.
- Develops and maintains test plans, test cases, and validation procedures.
- Coordinates defect identification, prioritization, resolution, and retesting activities.
- Ensures solutions meet documented business requirements and quality expectations prior to release.
- Validates operational readiness and supports transition of new functionality into production environments.
- Serves as a primary business contact for assigned products and initiatives.
- Facilitates requirements discussions, feedback sessions, demonstrations, and stakeholder reviews.
- Communicates product updates, implementation timelines, and release information to stakeholders.
- Supports operational teams in understanding and communicating about new functionality and business process changes.
- Gathers and synthesizes customer and stakeholder feedback to inform future enhancements.
- Monitors product usage, adoption, customer feedback, and operational metrics.
- Identifies opportunities to improve workflows, user experience, product performance, and operational efficiency.
- Maintains product documentation, business requirements, release notes, and process materials.
- Supports reporting and analysis activities that inform product decisions and prioritization.
- Contributes recommendations for future roadmap planning and enhancement opportunities.
Requirements
- Bachelor’s Degree
- 5-7 years of related work experience
- 5+ years of product management experience, including ownership of delivery in a matrixed environment, experience in building new educational platforms and mission-driven non-profit settings.
- Familiarity with IT governance, enterprise architecture, or service management frameworks.
- Project Management experience
- Certified Scrum Product Owner (CSPO) and Project Management Professional (PMP) certifications, a plus
- Resume must be attached as part of the application process.
- File names must not include periods ( . ).
- Applications must be submitted using Chrome, Mozilla Firefox, Safari, or Microsoft Edge.
Location
- Primarily remote roles with the ability to work across the U.S.
- Remote work eligibility in the contiguous US
Work Type
- Hybrid Work
- Remote
Experience Level
- Senior
Education Level
- Bachelor’s Degree
Salary/Compensations
- $115,855.00-$136,300.00
Benefits
- Comprehensive Health & Wellness – Medical, dental, and vision coverage; wellness programs; and fitness reimbursement
- Generous Time Away – Paid time off, holidays, personal days, sick leave, paid parental leave and short‑ and long‑term disability benefits.
- Retirement & Financial Well-Being – 403(b) retirement plan with generous employer contributions and financial planning resources
- Family & Care Support – Backup care for children, elders, and pets, plus resources for families with specialized needs
- Learning & Purpose: Tuition reimbursement, professional learning and development opportunities
About the Company
- The Association of American Medical Colleges is a not-for-profit association dedicated to transforming health care by supporting the entire spectrum of medical education, medical research, and patient care conducted by our member institutions.
- We are dedicated to the communities we serve and steadfast in our goal to improve the health of all.
- At the AAMC, we are committed to supporting our employees with a comprehensive and competitive benefits package designed to promote well-being, professional development, and work-life balance.
Equal Opportunity
- The AAMC is an Equal Opportunity Employer.
- The AAMC is committed to an Equal Employment Opportunity policy in recruitment, hiring, career advancement, and all other personnel practices.
- The AAMC will not discriminate on the basis of race, color, sex, national origin, religion, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, past or current military service, or any other legally protected characteristic.
- The AAMC is committed to the full inclusion of all qualified individuals.
- As part of this commitment, the AAMC will ensure that people with disabilities are provided reasonable accommodations.
- If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact the talent acquisition team.