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About the Role
We are seeking an experienced and driven Used Car Manager to lead our pre-owned vehicle department. This is a hands-on leadership role focused on maximizing inventory turn, profitability, team performance, and customer satisfaction while ensuring operational excellence.
Responsibilities
- Appraise all trade-in vehicles and make strategic buy/sell decisions.
- Source quality inventory through wholesale channels, auctions, and private purchases.
- Manage inventory levels to maintain a maximum of 45 days supply.
- Proactively monitor 30-, 60-, and 90-day aging reports.
- Develop and execute a service drive acquisition strategy to purchase vehicles directly from customers.
- Set and continuously adjust retail pricing using live market data to maximize profitability.
- Coordinate with Service and Detail Departments to ensure vehicles are front-line ready within 1–3 days.
- Control reconditioning costs.
- Take ownership of monthly sales volume, front-end gross, back-end gross, gross profit per unit, and total departmental profitability against budget.
- Recruit, coach, motivate, and manage the Used Vehicle Sales Team.
- Set individual performance goals and conduct regular sales meetings.
- Ensure every used vehicle is accurately merchandised online with professional photos, compelling descriptions, and competitive pricing.
- Maintain full compliance with OMVIC regulations and Ontario disclosure requirements.
- Prepare and present regular performance reports to Executive Management on key departmental KPIs.
Requirements
- 3–5 years of successful automotive management experience, preferably in used vehicle operations.
- Strong knowledge of vehicle appraisal, wholesale purchasing, market-based pricing, and inventory management.
- Experience with wholesale platforms such as OpenLane and EBlock.
- Proven ability to manage inventory turn while maximizing gross profit.
- Demonstrated leadership experience with a track record of developing and motivating high-performing sales teams.
- Strong understanding of OMVIC regulations and Ontario automotive retail legislation.
- Excellent negotiation, communication, analytical, and organizational skills.
- Experience using inventory management, CRM, and market pricing tools.
- Valid Ontario Driver's Licence with a clean driving record.
Skills
- Vehicle appraisal
- Wholesale purchasing
- Market-based pricing
- Inventory management
- Leadership
- Team motivation
- Negotiation
- Communication
- Analytical skills
- Organizational skills
Location
- London, ON
Work Type
- Full-time
Experience Level
- 3-5 years management experience
Benefits
- Health & wellness benefit enrollment opportunities
- Employee referral bonus opportunities
- Exclusive employee pricing on automotive parts and service
- Special discount at the Blackshop
- Perkopolis Enrollment
- On-site Parking
About the Company
- At Peterborough Hyundai, you'll join a dealership that values performance, integrity, and teamwork.
- We invest in our people by providing the tools, training, and support needed to succeed.
- The 401 Group of Companies is privately owned and 100% Canadian.
- Operates over 40 state-of-the-art facilities.
- Offers a fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
- Provides personalized coaching, mentoring, and training focused on both individual growth and team success.
- Empowers employees with meaningful career path planning and advancement opportunities.
- The 401 Group of Companies is recognized as one of Canada's fastest growing Elite Business Management Groups.
- Offers a full line of automotive, recreational vehicle, powersport and marine products and services.
- Headquarters is located in Cambridge, Ontario.
- Brands include Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.
Equal Opportunity
- Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code.
- The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace.
- We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process.