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About the Role

The Website Coordinator is responsible for the day-to-day management, maintenance, and optimization of Save the Children's website, ensuring content is accurate, accessible, and engaging. This role supports digital campaigns and improves website performance by collaborating with various departments and external vendors.

Responsibilities

Maintain and update website content using a Content Management System (CMS).
Create, edit, format, and publish web pages, landing pages, and multimedia content.
Ensure website content is accurate, current, and aligned with brand standards.
Coordinate content production, reviews and approvals with internal key contacts.
Conduct regular audits to identify outdated, broken, or duplicate content.
Monitor website performance and user behavior using analytics tools.
Support conversion rate optimization (CRO) initiatives through A/B testing and user experience improvements.
Implement SEO best practices, including metadata, keyword optimization, internal linking, and content structure.
Recommend improvements to navigation, page layouts, and content organization to enhance usability and engagement.
Ensure websites meet accessibility standards and best practices.

Requirements

Bachelor's degree or diploma in Marketing, Communications, Digital Media, Web Development, or a related field.
1-3 years of experience managing websites or digital content.
Experience in International Development, Non-Governmental Organization (NGO/INGO), or other not-for-profit sectors is preferred.
Experience working with Content Management Systems (e.g., WordPress, Drupal, Adobe Experience Manager).
Experience using web analytics platforms such as Google Analytics.
Knowledge of SEO, accessibility standards (WCAG), and user experience principles.
Advanced communication, interpersonal, and teamwork skills for diverse audiences.
Demonstrated project management experience for task execution.
Proficiency with MS Office tools and relevant technologies.
Ability to work under pressure within tight timelines.
Analytical and problem-solving skills.
Adaptability to support change management.
Ability to make sound, accountable decisions in adherence to policies and procedures.
Ability to think creatively to support innovative initiatives and collaborations.
Ability to occasionally travel locally, nationally and internationally (less than 10%) as required.

Skills

Content Management System (CMS)
Web analytics platforms
SEO
Accessibility standards (WCAG)
User experience principles
MS Office tools

Location

Toronto, Ontario, Canada

Work Type

Hybrid
Remote
Flexible work hours

Experience Level

1-3 years

Education Level

Bachelor's degree or diploma

Salary/Compensations

$55,581.56 to $71,985.83 CAD

Benefits

Comprehensive benefits package for employee and dependents
Coordinated benefits for partner paid by Save the Children Canada
3 weeks of annual paid vacation
End of year office closure (December 25 - January 1)
5 paid personal days
1 paid float day
10 paid sick leave days
Parental leave top-up
Employer contributions to group pension plan
Access to save for a first home through pension provider
Learning and development opportunities
Professional development time
Confidential Employee Assistance Program services
Organization-wide membership access to Headspace

About the Company

Save the Children believes every child has the right to a future.
Save the Children transforms lives and the future by supporting children's rights to a healthy start in life, the opportunity to learn, and protection from harm.
Save the Children Canada is a hybrid workplace based in Toronto Ontario Canada.
This recruitment is open to all applicants residing in Ontario.

Equal Opportunity

Save the Children is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
If you require an accommodation during any stage of the recruitment or employment process, please notify People & Culture at peopleandculture@savethechildren.ca.
It is our individual and collective responsibility to ensure all children are protected from deliberate or unintentional acts that lead to the risk of, or actual, harm caused by our employees.
Each employee shall be aware that there may be additional vulnerabilities facing children associated with their age, socio-economic background, disability, gender, racial heritage, religious belief, identity, sexual orientation or identity, and is committed to ensuring this does not form barriers to effective safeguarding.
Each employee is committed to fostering and sustaining a safe environment through proactive, accessible, and effective approaches that seek to prevent and respond to any harm to the children including but not limited to sexual exploitation and abuse.
SCC and all its employees will take all reasonable steps to make itself safe, both as an organisation and in the conduct of all aspects of its day-to-day operations of emergency, humanitarian, developmental, policy, campaigning and administrative work.
SCC supports and acts in compliance with the Human Rights Code.