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About the Role
Genda Americas is seeking a Field Service Associate to manage the daily operation of their designated route, providing technical support for gaming machines and handling cash collection and deposits. The role requires a passion for exceptional customer service and a desire to contribute to the company's success.
Responsibilities
- Manage the service call process, including receiving, prioritizing, and completing calls.
- Oversee company revenue from amusement machines, including collection, deposit, and reporting.
- Perform general maintenance on gaming equipment, ensuring cost-effective repairs and inventory management.
- Assist with game rotations, installations, and equipment movement.
- Comply with all safety procedures and maintain a safe work environment.
Requirements
- Valid G driver's license with a clean driving record.
- Ability to travel 1-2 hours daily by car; own transportation is required.
- Electronic repair experience.
- Ability to lift equipment up to 80 lbs.
- High degree of technical, problem-solving, and troubleshooting skills.
- Ability to install, uninstall, and disassemble larger arcade pieces.
- Organized and self-motivated.
- Ability to work independently.
- Strong oral and written communication skills.
Skills
- Electronic repair
- Technical troubleshooting
- Problem-solving
- Communication
Location
- London, Ontario and surrounding area
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Benefits
- Car Allowance
About the Company
- Genda Americas has a 'Play to Win' culture focused on amusement and changing the game.
- The company prides itself on exceptional customer service and experiences.
- Learn more at www.genda-americas.com.
Equal Opportunity
- Genda Americas is an equal opportunity employer.
- Accommodation for disabilities will be provided to support participation in all aspects of the recruitment process.