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Don't guess if your resume is good enough.
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About the Role
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
- Role model the 3A’s of Friendly: acknowledge, assist and appreciate customers.
- Promote Corporate Brands to customers.
- Promote trust and respect among associates.
- Create a welcoming environment by answering customer questions regarding products.
- Gain and maintain knowledge of products sold within the department and make suggestions.
- Assist with the preparation of produce platters/trays.
- Inform customers of produce specials.
- Recommend items to customers to ensure they get the products they want and need.
- Prepare, package, label, and inventory merchandise.
- Review and inspect products for quality and freshness.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude.
- Stay current with present, future, seasonal, and special ads.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
- Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of needed repairs.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud to store management.
- Ability to work cooperatively in a high-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Perform essential functions of this position with or without reasonable accommodation.
Requirements
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
- Current food handlers permit once employed.
- Comparable Retail experience.
- Second language (speaking, reading and/or writing).