Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Program Assistant role.
Rezi rewrites your resume against Center for Alternative's job description. Free.
Tailor your resume to this Program Assistant role.
Rezi rewrites your resume against Center for Alternative's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Program Assistant posting at Center for Alternative — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Program Assistant posting at Center for Alternative — free, in seconds.
About the Role
The Program Assistant is an integral staff member providing administrative, fiscal, and billing support to the Pretrial Services Department. This role ensures the team's smooth and effective functioning by working closely with the Borough Director and additional program staff. We are looking for someone committed to making a positive impact in the lives of individuals involved in the criminal justice system, with excellent organizational skills, effective communication abilities, and the capacity to prioritize tasks.
Responsibilities
- Monthly order and delegation of phones, including maintaining the relationship with the phone vendor.
- Receive and screen telephone calls and answer program inquiries via phone, email, and mail.
- Provide triage support and direct assistance to program participants as needed.
- Assist with the scheduled system of appointment reminders to ensure participants receive timely notification of upcoming supervision contacts and court appearances.
- Perform data entry to enroll participants in Supervised Release, including legal and demographic information, and enter appointment attendance and other program information into the database, ensuring accuracy.
- Enter participant data into the database, including pretrial supervision track, compliance with supervision appointments, re-arrest information, and case outcome.
- Complete and prepare for submission compliance documentation for the District Attorney’s Alternative Sentencing Office, judges, and the Criminal and Supreme Court Compliance and All-Purpose Parts.
- Complete any other tasks as required by the Program Director and supervisory staff.
Requirements
- Associate degree or High School Diploma/HSE with 2-3 years' experience.
- Excellent organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Respect for confidentiality.
- Strong interpersonal skills.
- Highly proficient in word processing and spreadsheet applications (MS Word, Excel), experience with PowerPoint.
- Must be a self-starter and able to work independently.
- Must be able to lift 5-10 lbs.
- Must be able to sit for extended periods.
Skills
- MS Word
- MS Excel
- MS PowerPoint
Location
- 25 Chapel Street, 11th Floor, Brooklyn, NY 11201
Work Type
- Full-time
- Hybrid
Experience Level
- 2-3 years' experience
Education Level
- Associate degree
- High School Diploma/HSE
Salary/Compensations
- $49,173 per year
Benefits
- Medical
- Dental
- Vision
- Vacation and Paid Time Off – starting at 25 days-off annually
- 12 Paid Holidays per year
- Retirement 403b Competitive matching up to 6%
- Employee Referral Program
About the Company
- CASES' Supervised Release Program (SRP) annually diverts 7,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements.
- At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity, UNITY| Commit to a shared mission, RESPECT| Celebrate the strength of diversity, PROGRESS| Always work to improve, OPTIMIZE| Make the best use of resources, SOLUTIONS| Work together to solve problems, EMPATHY| Seek to understand others.
Equal Opportunity
- CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.