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About the Role
Fairmont Austin, a luxury property with 1,048 guestrooms and over 140,000 square feet of meeting space, is seeking a dedicated individual to join its innovative and passionate Engineering team. This role is an opportunity to contribute to a leading hotel in a fast-growing market.
Responsibilities
- Consistently offer professional, engaging, and friendly service.
- Ensure engineers complete guest-related service requests within 30 minutes and assist as needed.
- Complete non-guest-related work order requests professionally and timely.
- Perform daily walks of Mechanical, Electrical rooms, and the property.
- Assist with all duties in the Engineering Department, including mechanical repairs, electrical work, and painting.
- Support the Engineering Manager/Assistant Director of Engineering in daily tasks.
- Maintain a detailed log of activities.
- Demonstrate ongoing dedication to exceptional guest service.
- Ensure all work is performed safely, adhering to the Health & Safety Program guidelines.
- Deliver high-quality services according to Fairmont standards.
- Provide daily supervision, coordination, and support to technicians on duty.
- Report on engineering activities, including incidents, safety issues, and internal requests.
- Maintain high staff morale and team spirit within the department.
- Implement and train on all service standards.
- Collaborate with other departments to maintain a high level of guest service.
- Manage and control inventory and spare parts.
- Ensure a clean, safe, and healthy work environment in technical plants, engineering offices, and workshops.
- Attend and participate in departmental meetings.
- Conduct pre-service briefings.
- Perform other reasonable duties as assigned by the Engineering Manager/Assistant Director, Engineering.
Requirements
- Previous experience is an asset.
- Minimum 10 years' experience as a commercial building engineer or 5 years' experience in hotel engineering operations or building maintenance in a supervisor role preferred.
- Strong knowledge of Mechanical, Electrical, Plumbing, and low voltage systems.
- Knowledge of how to respond to emergency situations (floods, fire, mechanical failures, etc.).
- Knowledge of fire alarm panels and systems.
- Strong interpersonal and problem-solving abilities.
- Must be highly organized with strong planning skills.
- Must be adaptable and handle last-minute changes positively.
- Must be able to stand, walk, climb, bend, and stoop.
- Must be able to lift and carry up to 50 pounds.
Skills
- Mechanical repairs
- Electrical work
- Painting
- Plumbing
- Low voltage systems
- Fire alarm systems
- Interpersonal skills
- Problem-solving
- Organization
- Planning
- Adaptability
Location
- Austin
Work Type
- Permanent
- Full-Time
- Swing Shift
Experience Level
- Supervisor role preferred
- Minimum 10 years' experience as a commercial building engineer
- 5 years’ experience in hotel engineering operations or building maintenance
About the Company
- Fairmont Austin is Austin's largest luxury property, offering 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space.
- Accor is a worldwide leader that welcomes individuals as they are, offering jobs and brands that match personalities.
- Accor supports employees to grow and learn every day, ensuring work brings purpose to life and allows exploration of limitless possibilities.
- Joining Accor means writing your own story and imagining tomorrow's hospitality.
- Accor's motto: Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
- Accor is committed to diversity and inclusion, aiming to attract, recruit, and promote diverse talent.
- Accor strives for a future where diverse identities are celebrated and equitable and inclusive practices are integrated into all organizational aspects.
Equal Opportunity
- Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V