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About the Role
Jiffy Lube is seeking an energetic, people-focused General Manager to lead a fast-paced automotive service center. This is a hands-on leadership role for someone who thrives in a dynamic, customer-driven environment, overseeing daily operations to ensure smooth execution, exceptional customer experience, team development, and overall profitability.
Responsibilities
- Open and close the store while maintaining a clean, organized, professional workspace
- Hire, train, schedule, and coach team members, including performance evaluations and disciplinary actions
- Drive financial performance: sales growth, profitability, and customer retention
- Oversee cash handling, register reconciliation, and bank deposits
- Complete paperwork for sales, cash receipts, and employee records
- Monitor inventory, prevent shrinkage, and manage supply orders efficiently
- Deliver outstanding customer service and resolve escalated concerns
- Assist with automotive maintenance services and operate various vehicle types
- Enforce safety standards and maintain OSHA and environmental compliance
- Report workers' compensation claims
- Perform additional tasks assigned by the District Manager
Requirements
- Valid U.S. driver's license
- Authorized to work in the U.S.
- 1+ year of retail service management experience (KPIs, budgeting, calculations)
- Strong English communication (written and verbal)
- Ability to use computers, online tools, and documentation systems
- Ability to stand long periods; lift 50+ lbs.; bend, reach, crawl, climb stairs
- Comfortable in enclosed or semi-outdoor work environments
- High school diploma or equivalent
Skills
- Customer service
- Communication
- Dependable leadership
- Attention to detail
- Growth-minded
- Multitasking
- Safety awareness
Location
- Onsite
Work Type
- Full-Time
Experience Level
- 1+ year of retail service management experience
Education Level
- High school diploma or equivalent
Benefits
- Employer/employee-funded medical, dental, and vision plans
- Prescription coverage + telemedicine
- Employer-funded basic life and AD&D
- Paid Time Off
- 401(k) with company match
- FSA and Dependent Care FSA
- Bonuses for Jiffy Lube University (JLU) training completion
- Monthly performance-based bonuses
- Employee discounts on parts and services
- Employee Assistance Program
- Will preparation + travel assistance
About the Company
- Premium Velocity Auto (PVA) / Jiffy Lube operates automotive service centers.
Equal Opportunity
- Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.