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About the Role
Maintenance Supervisor II manages a team of maintenance and janitorial staff, overseeing strategic operations planning and daily work of the HomeRise Maintenance Department. This role ensures quality maintenance, sanitation, and janitorial services, and is responsible for maintaining physical assets, machinery, buildings, and grounds in compliance with all federal and local laws and regulations.
Responsibilities
- Maintains preventive maintenance programming in Yardi and ensures timely delivery of services, including annual permits and inspections.
- Establishes, maintains, and follows effective Safety Procedures for Maintenance and Janitorial Staff.
- Maintains, operates, and trains staff on the computerized work order system in Yardi.
- Coordinates and prioritizes work order requests with Site Managers.
- Purchases and orders repair materials and janitorial supplies, managing within budget allocations.
- Maintains a centralized tool and supply inventory.
- Performs basic to advanced maintenance repairs.
- Ensures property turnovers are completed within specified timelines.
- Assists the Site Manager with monthly Pest Control Walks and annual 100% unit inspections, documenting and performing repairs.
- Maintains a living document of capitalized purchases and updates the preferred vendor list.
- Responds to after-hours emergency calls as needed.
- Undertakes assigned projects.
Requirements
- High School Diploma or GED required.
- Seven years of experience in multi-family (apartment or hotel) maintenance.
- Working knowledge of Microsoft Office, Outlook, Word, and Excel.
- Ability to plan, organize, and supervise an effective maintenance program.
- Ability to assess and prioritize work order requests and create daily work assignments.
- Knowledge and experience working with General Contractors and sub-contractors.
- Understanding of building systems, warrantees, and equipment life expectancy.
- Knowledge of residential building maintenance.
- Ability to communicate effectively with high-risk residents.
- Ability to supervise and manage staff with diverse work histories and life experiences.
- Must be able to communicate effectively (verbally and in writing) with Site Management Staff, Resident Services, and residents.
- Must have a valid phone number.
- Ability to appropriately respond to and resolve conflict.
- Ability to work independently and as part of a team, and as a team leader.
- Ability to train and support maintenance personnel.
- Requires background check for applicants working directly with at-risk populations.
Skills
- Knowledge in Property Management software (Yardi) is strongly recommended.
- Strong interest in social justice and advocacy is preferred.
- Understanding, sensitivity, and experience working in a supportive housing environment and with issues of homelessness and recovery issues.
Location
- 835 O'Farrell + 684 Ellis Street, San Francisco, CA
Work Type
- Full-Time
- Exempt
Experience Level
- Seven years’ experience in multi-family (apartment or hotel) maintenance.
Education Level
- High School Diploma or GED
Salary/Compensations
- $69,000 - $76,875 annually
Benefits
- 100% employer-paid employee healthcare options (Kaiser or Sutter)
- Dental, vision, life & disability insurance
- FSA for childcare, medical and commuter expenses
- 403(b) retirement investment plan with employer match
- Employee Assistance Program
- Paid on-the-job training
- Career advancement within a growing organization
- Professional development opportunities with an annual Education Benefit that includes paid time off
- PTO (2 weeks accrued for the first 12 months and 3 weeks accrual from 13-36 months of continuous service)
- 14 paid holidays with one floating day for your birthday
- Sick time accrual
- Employee Referral Program
- HERO Award recognizing outstanding performance
- Sabbatical leave after 5 years of service
- 45-minute paid lunch period per shift
About the Company
- HomeRise believes that home has the power to stabilize a person’s life.
- We provide people experiencing homelessness with a place to call home combined with support services, like mental health services and job training.
- We organize our residents and supporters to advocate for local and state policies, like affordable housing, to help people still on the streets or at risk of homelessness.
- Together, we’re building a new future for our neighborhoods and the city we love.
Equal Opportunity
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- HomeRise is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breast feeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws.