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About the Role
Rose Associates is seeking a dedicated and detail-oriented Assistant Community Manager to support the Community Manager in day-to-day operations, resident relations, and administrative tasks for their multifamily properties.
Responsibilities
- Address resident requests, complaints, and inquiries.
- Liaise between ownership and residents, including drafting and distributing resident communications.
- Foster positive relationships among residents, management, and building staff.
- Analyze income and expense patterns, budget forecasting, code and process accounts payable and receivable, file compliance paperwork, and maintain office files.
- Manage office supplies inventory and monitor storage, bicycle, and fitness agreements for compliance.
- Prepare monthly reports, ensuring delinquency is below 0.5% of GPR.
- Assist in regular community inspections, coordinate Move In/Move Out schedule, collect insurance certificates, and process Move Out Reports and security deposit refunds.
- Assist with data entry in the online work order system and support Resident Manager with post-move out walk-throughs.
- Collaborate with property management and maintenance on renovations or CapEx projects, obtain vendor estimates and review contracts, provide recommendations for modifications and coordinate vendors for repairs.
- Conduct leasing demonstrations, monitor and maintain new and renewal leases, process lease administration paperwork, and enter information into property management systems.
- Assist in the lease enforcement process, including reviewing applications, conducting inspections, and ensuring notice requirements.
- Maintain competitive marketplace intelligence to contribute to sales, marketing, and operational initiatives.
- Supervise programs for resident retention and collaborate with internal departments.
- Be available for after-hours emergencies, ensure proper insurance requirements are met, report liability and property incidents, and submit necessary paperwork.
- Be present on-site and able to move throughout the building to address community-related matters.
- Perform duties outside of normal responsibilities as needed.
Requirements
- Minimum of 3 years of multifamily leasing and/or assistant community management experience.
- Valid NYS real estate license or ability to obtain one within the first 120 days of employment.
- Work authorization required.
- Must be available to work weekends (Saturdays and Sundays).
Skills
- Proficiency in navigating computers and community management software, including Microsoft Office, iLuvLeasing, On-Site, Elise AI, RentCafe and Yardi.
- Technical knowledge of building operations and maintenance.
- Understanding of marketing trends, budgeting, and reporting.
- Exceptional communication skills.
Location
- New York City
Work Type
- On-site
- Full-time
Experience Level
- 3+ years
Education Level
- Bachelor’s degree in business, marketing, real estate, or finance preferred.
Salary/Compensations
- $75,000 - $85,000
Benefits
- Significant incentive pay
- Full benefits packages
About the Company
- Rose Associates is a recognized market leader in multifamily and mixed-use real estate, owning, developing, and operating properties in urban markets from Philadelphia to Boston.
- Their services span development, construction, property and asset management, leasing, marketing, and accounting/financial operations.
- They partner with private owners and institutional investors globally.
- Established in 1925, Rose Associates has a century of real estate expertise and an impeccable reputation.
- It is a woman-owned business led by CEO Amy Rose.
- Committed to a corporate culture of belonging and inclusion.
- Expanding across the Northeast, providing opportunities for team members to grow careers in an environment of respect and support.
Equal Opportunity
- All official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com.
- We will never request payment, financial information, or sensitive personal documentation during the application process.
- We will never extend a job offer without first conducting a formal in-person interview.
- If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com.