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About the Role
We create communities where employees thrive in their work, helping our residents thrive in their homes. We strive to enhance the lives and exceed the expectations of those we serve every day. Atria Senior Living’s family of brands has immediate openings for individuals looking for a career with competitive pay and outstanding benefits.
Responsibilities
- Manage preventative maintenance efforts for all physical aspects of the building’s HVAC, electrical, plumbing, flooring, painting, major appliances and amenities.
- Manage outside vendors and contractors, as applicable, including negotiating with vendors and suppliers and enforcing contract terms and conditions.
- Responsible for interviewing, hiring, training, developing, and evaluating assigned staff.
- Implement and monitor programs to control expenses and improve customer satisfaction.
- Manage department expenditures within approved budget.
- Manage the apartment turnover process to ensure vacated rooms are available to rent in a timely manner.
- Maintain company customer service standards by addressing all requests through the work order management system and follow through to ensure issues are resolved.
- Inspect grounds, building and apartment homes on a regular basis to ensure all physical aspects of the community are fully functional at all times and are in compliance with DOH and company standards.
- Ensure compliance with all federal, state and local laws while adhering to Atria’s policies, procedures and safety standards.
- May drive company vehicle from community (only if required by community).
- May perform other duties as needed and/or assigned.
Requirements
- Bachelor’s Degree in related area and/or five (5)+ years high rise property management experience
- Advanced knowledge in the areas of building facility management, project management and engineering, building codes, capacity, fire safety, organization and departmental principles.
- Specific experience with complex building systems including building automation systems, work order tracking and management, access controls and life safety systems.
- Strong customer service mindset and ability to follow through until requests are resolved.
- Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the company.
- Demonstrated ability to use independent judgement and discretion to make decisions designed to achieve company expectations and goals for the community.
- Advanced knowledge in the use of maintenance tools, supplies and equipment and the ability to train others in their safe and appropriate use.
- Advanced skills in working collaboratively and influencing others.
- Advanced skill to multi-task and effectively prioritize.
- Working knowledge of computer systems and applications.
- Ability to effectively communicate through cell phone, email, conference calls, remote video conference and text.
- Ability to frequently transport up to 60 pounds variable distances, the mobility and flexibility to use required equipment and to access and work in confined spaces or at heights in excess of 8-9 feet.
- Ability to be on-call and work weekends as required by work schedule.
Skills
- Building facility management
- Project management
- Engineering
- Building codes
- Capacity
- Fire safety
- Organization
- Departmental principles
- Building automation systems
- Work order tracking and management
- Access controls
- Life safety systems
- Customer service
- Performance management
- Independent judgement
- Discretion
- Maintenance tools
- Maintenance supplies
- Maintenance equipment
- Collaboration
- Influencing others
- Multi-tasking
- Prioritization
- Computer systems and applications
- Communication (cell phone, email, conference calls, remote video conference, text)
Location
- High-rise, urban market
Work Type
- Full-time
Experience Level
- 5+ years high rise property management experience
Education Level
- Bachelor’s Degree in related area
Salary/Compensations
- $97,000.00/yr - $111,550.00/yr
Benefits
- Paid holidays and PTO
- Community employees may receive annual anniversary rewards dependent on classification
- Health, Dental, Vision, and Life Insurance
- Retirement Savings Plan / 401(k) employer match
- Tuition reimbursement (U.S Based Communities)
About the Company
- Atria Senior Living creates communities where employees thrive in their work, helping residents thrive in their homes.
- They strive to enhance the lives and exceed the expectations of those they serve every day.
- They cultivate the diverse talents of their team members in order to achieve something together that they could not do alone.