Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Membership Representative role.
Rezi rewrites your resume against New York Botanical Garden's job description. Free.
Tailor your resume to this Membership Representative role.
Rezi rewrites your resume against New York Botanical Garden's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Membership Representative posting at New York Botanical Garden — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Membership Representative posting at New York Botanical Garden — free, in seconds.
About the Role
In a dynamic, visitor-facing role, the Membership Representative answers member customer service inquiries and provides general Garden information by phone and email. This role supports an efficient office environment and management team, and actively promotes Membership sales by connecting visitors with the benefits of joining during peak seasons.
Responsibilities
- Respond to incoming Member inquiries by phone and email, including questions about Membership benefits, Garden programming, hours, and directions; transfer calls to appropriate departments as necessary.
- Update Member records in databases as needed.
- Engage with Garden visitors to promote Membership and explain benefits to generate onsite Membership sales during peak sales periods including weekends, holidays, and school breaks.
- Provide general administrative and customer service support and perform other duties as assigned.
- Assist with onsite member programs as needed.
- Conduct all transactions in compliance with New York Botanical Garden policies and procedures.
Requirements
- Prior office or customer service experience.
- Proficiency in Microsoft Word and Outlook.
- Working knowledge of computers, typing, and data entry.
- Strong verbal and written communication skills.
- Prolonged sitting in an office environment.
- Prolonged standing when supporting onsite programs/events as assigned.
Skills
- Customer service
- Data entry
- Microsoft Word
- Microsoft Outlook
- Communication skills
Location
- Onsite
Work Type
- Part-time
- Temporary
Experience Level
- Entry Level
Education Level
- Some college-level coursework preferred
Salary/Compensations
- $20 per hour
About the Company
- The New York Botanical Garden
Equal Opportunity
- If you require an accommodation for any part of the application process, please notify the Human Resources department at HR@nybg.org