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About the Role

This role supports the delivery and ongoing operation of reconciliations on the SmartStream Transaction Lifecycle Management (TLM) platform within a banking and financial services environment. The position operates as an individual contributor and includes rotational production support in line with a Development and Operations (DevOps) model. You will focus on configuring and enhancing Transaction Lifecycle Management (TLM) capabilities and progressing changes through environments to achieve User Acceptance Testing (UAT) readiness. Success will be measured through stable production outcomes, high-quality reconciliation deliveries and effective collaboration across technology and business stakeholders.

Responsibilities

Deliver SmartStream Transaction Lifecycle Management (TLM) development and provide rotational production support in line with a Development and Operations (DevOps) model
Build and enhance reconciliations including intersystem trade and positions, intersystem cash, cash balance and transactions and stock positions and transactions
Configure and customize Transaction Lifecycle Management (TLM) user interface screens, workflows and database structures using vendor tools to support version changes and upgrades
Create Configuration Transport (CT) packages and deploy them to target environments, progressing changes through component testing and integration testing to User Acceptance Testing (UAT) readiness
Design and maintain Transaction Lifecycle Management (TLM) schemas using Transaction Lifecycle Management (TLM) Smart Schema
Update configuration within Transaction Lifecycle Management (TLM) Control to accommodate upgrade-related changes
Develop and maintain Structured Query Language (SQL) and Procedural Language/Structured Query Language (PL/SQL) solutions to support reconciliation processing and platform enhancements
Partner with MSS Information Technology (IT) leadership, delivery managers, architects, product owners, offshore teams, and vendors to plan delivery and resolve production issues

Requirements

Demonstrate hands-on experience with SmartStream Transaction Lifecycle Management (TLM) Premium and associated tools including Transaction Lifecycle Management (TLM) Control, Transaction Lifecycle Management (TLM) Recon Admin, Transaction Lifecycle Management (TLM) Design Studio, Transaction Lifecycle Management (TLM) Smart Studio, Transaction Lifecycle Management (TLM) Web Connect, Transaction Lifecycle Management (TLM) Configuration Transport (CT) Tool and Transaction Lifecycle Management (TLM) Smart Schema
Show proven experience delivering end-to-end reconciliations using the SmartStream toolset or another reconciliation platform
Evidence capability using vendor application tools to customize user interfaces, workflows and database structures to support new Transaction Lifecycle Management (TLM) versions and upgrades
Bring experience working with large and complex code bases and progressing changes through testing to User Acceptance Testing (UAT) readiness
Apply strong Structured Query Language (SQL) and Procedural Language/Structured Query Language (PL/SQL) capability with hands-on delivery experience
Work effectively across Unix and Windows production environments
Demonstrate strong knowledge of Agile methodologies and delivery practices
Communicate effectively with MSS Information Technology (IT) leads, delivery managers, architects, business product owners, offshore teams and global stakeholders
Applicants must be legally authorized to work in Canada as HSBC will not engage in immigration sponsorship for this position.

Skills

SmartStream Transaction Lifecycle Management (TLM) Premium
Transaction Lifecycle Management (TLM) Control
Transaction Lifecycle Management (TLM) Recon Admin
Transaction Lifecycle Management (TLM) Design Studio
Transaction Lifecycle Management (TLM) Smart Studio
Transaction Lifecycle Management (TLM) Web Connect
Transaction Lifecycle Management (TLM) Configuration Transport (CT) Tool
Transaction Lifecycle Management (TLM) Smart Schema
Structured Query Language (SQL)
Procedural Language/Structured Query Language (PL/SQL)
Agile methodologies

Location

Toronto

Work Type

Rotational production support
DevOps model

Experience Level

Experienced professional

Benefits

Access to tailored professional development opportunities
Competitive Total Reward Package
Appropriate mix of fixed pay, and variable pay
Discretionary, annual awards (bonus)
Wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle

About the Company

HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited.
Operating in Toronto, HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group.
We have different capabilities that provide tools and processes to facilitate the functions, business, and entities with their service management responsibilities.
HSBC is one of the largest banking and financial services organizations in the world.
Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.