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About the Role

The Commercial Partnerships team is looking for a Manager to support opportunities across businesses of all sizes. This role will help design and operate Mastercard’s Global Commercial Partnerships operating model, with a focus on analysis, process development, and operational effectiveness. The Manager will build and maintain the tools, frameworks, and insights needed to prioritize partnerships, improve onboarding, accelerate growth and strengthen governance. The role will help ensure that partnerships are scalable, data-driven, and consistently used across the business.

Responsibilities

Maintain and improve tools that track partnership opportunities and pipeline progress with a portfolio view.
Create tools that standardize the partnership process and allow for clear prioritization decisioning.
Provide clear visibility into partnership priorities, demand trends, and opportunity status.
Support the development of insights for improved and informed evaluation of partners and partnership constructs.
Turn data and stakeholder input into actionable insights that support decision-making.
Help design, document, and maintain partnership lifecycle processes.
Support governance structures and stage-gate frameworks.
Ensure process documentation, templates, and tools remain current and are consistently used.
Support the testing and refinement of frameworks and processes.
Support the design and optimization of partner onboarding processes.
Identify bottlenecks, inefficiencies, and opportunities for improvement in onboarding.
Help define onboarding timelines, ownership models, tracking mechanisms, and success metrics.
Monitor key performance internal performance indicators such as onboarding timelines, pipeline conversion rates, and adoption metrics.
Analyze performance data and provide recommendations to improve processes and outcomes.
Support Partnership Go To Market team in building standard tools that accelerate sales and improve partnerships performance.
Define clear goals to measure against such as business cases, and materials needed to boost growth.
Partner with Partnerships team, and regional and global stakeholders from Commercial to gather requirements and feedback.
Communicate updates, changes, and best practices related to the partnership operating model.

Requirements

+10 years of experience in business strategy, consulting, or other roles focused on solving business problems and driving execution.
Strong analytical skills with the ability to break down complex issues, identify patterns, and make data-driven recommendations.
Experience working across multiple teams, functions, and regions in a highly collaborative environment.
Highly structured, organized and detail-oriented, with a focus on building scalable processes and ensuring consistent execution.
Strong communication and stakeholder management skills, with the ability to coordinate across diverse groups and drive alignment.
Abide by Mastercard’s security policies and practices.
Ensure the confidentiality and integrity of the information being accessed.
Report any suspected information security violation or breach.
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Skills

Business strategy
Consulting
Problem-solving
Execution
Analytical skills
Data-driven recommendations
Collaboration
Structured thinking
Organization
Detail-orientation
Scalable process building
Consistent execution
Communication
Stakeholder management
Coordination
Alignment driving

Location

New York City, New York

Work Type

Full-time

Experience Level

Manager
10+ years

Salary/Compensations

$156,000 - $265,000 USD

Benefits

Competitive base salary
Annual bonus or commissions may be eligible
Insurance (medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time
5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement

About the Company

Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Equal Opportunity

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
We hire the most qualified candidate for the role.
In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.
Do not include any medical or health information in this email.
The Reasonable Accommodations team will respond to your email promptly.