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About the Role
Shape the future of retail technology and help create long-lasting success for the businesses we serve. As a Senior Product Manager, you will help guide the direction and continued evolution of Epicor retail products, with a particular focus on Propello. You will partner across Product, Sales, Sales Engineering, and Development to understand market needs, identify product gaps, and translate those insights into clear roadmap and feature priorities. We are seeking applicants with strong retail industry knowledge, sound product judgment, and a business-minded approach to prioritization and growth.
Responsibilities
- Partner with Product leadership to shape retail product direction, roadmap priorities, backlog decisions, pricing, strategy, and commercialization.
- Drive the continued growth and evolution of Propello by evaluating market opportunities, product-market fit, customer needs, and areas for product expansion.
- Evaluate and prioritize feature requests based on retail business needs, Sales demand, customer value, market opportunity, and overall business impact.
- Collaborate with Sales and Sales Engineering to identify product fit and gaps, translating market needs into actionable requirements for Product Owner, analyst, and Development teams.
- Support the evaluation of Eagle customers transitioning to Propello, identifying customer requirements, migration challenges, and product gaps that may influence adoption.
- Build a strong understanding of Epicor retail applications and clearly communicate how product capabilities solve customer and business challenges.
- Provide increasing product direction and influence across retail product pods and Product Owner teams, sharing market insight and helping teams make informed prioritization decisions.
Requirements
- Strong retail industry experience and broad knowledge of retail business needs, workflows, and market dynamics.
- Product management experience, including roadmap management, backlog prioritization, feature evaluation, and translating business needs into product direction.
- Strong business judgment, organizational skills, and the ability to make and clearly support difficult prioritization decisions based on market and business needs.
- Ability to understand software applications, connect product capabilities to business problems, and communicate those concepts effectively to technical and non-technical stakeholders.
- Strong collaboration and communication skills, with experience partnering across Product, Development, Sales, and Sales Engineering teams.
- Ability to succeed in a primarily internally focused product role while confidently engaging with customers when needed.
Skills
- Retail industry experience
- Product management
- Roadmap management
- Backlog prioritization
- Feature evaluation
- Business judgment
- Organizational skills
- Software application understanding
- Collaboration
- Communication
- Retail software
- SaaS products
- Product-market fit
- New-market evaluation
- Pricing
- Commercialization
- Product migrations
- Artificial intelligence tools
Location
- Remote
- Hybrid
Work Type
- Full-time
Experience Level
- Senior
Salary/Compensations
- $105,000 - $178,000 USD
Benefits
- Comprehensive health and wellness benefits
- Opportunities for mentorship
- Continuing education
- Focused career goal setting
- Free LinkedIn Learning licenses
- Mentoring Program
- Inclusive, global workplace
- Policies built on mutual trust and support
- Time off to rest, recharge, and reconnect
- Comprehensive support for international relocations
- Permanent residency process support
About the Company
- At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Equal Opportunity
- Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer.