Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Assistant Director, Programs, Outreach role.
Rezi rewrites your resume against Breaking Ground's job description. Free.
Tailor your resume to this Assistant Director, Programs, Outreach role.
Rezi rewrites your resume against Breaking Ground's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Assistant Director, Programs, Outreach posting at Breaking Ground — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Assistant Director, Programs, Outreach posting at Breaking Ground — free, in seconds.
About the Role
The Assistant Director, Programs, Outreach supports 24/7 outreach and housing placement work in Queens, aiming to move individuals from the street into transitional and permanent housing. This role involves collaborating with various providers and agencies to reduce street homelessness, supporting outreach activities, and managing program operations.
Responsibilities
- Supervise Team Leaders
- Provide regular, structured supervision meetings for direct reports
- Implement outreach and engagement strategies to identify areas where individuals are staying on the street and provide services
- Ensure high-quality service delivery by supporting best practice interventions with street homeless populations, collaborating with on-site psychiatric/street medicine team, and providing crisis intervention
- Promote effective strategies for outreach, case management, and placement of clients following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models
- Coordinate delivery of care with multiple service providers, particularly transitional housing teams
- Provide support and guidance to front-line staff in managing difficult situations and de-escalating conflict
- Provide guidance for incident management, crisis interventions, risk assessments, and ensure timely documentation submission
- Promote a staff and resident culture that emphasizes housing placement as a measurement of success
- Respond and engage with external partners, including service partners, government representatives, community stakeholders, hospital personnel, and other agencies
- Perform other duties as assigned
Requirements
- NYS Licensed Masters Social Worker (LMSW) required; must obtain LMSW within the first six months of employment
- Minimum 2 years of supervisory experience
- Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client-centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate services
- Experience with crisis intervention, including risk assessments and incident management
- Ability to work successfully with a wide range of internal and external stakeholders
- Demonstrated success in working in a fast-paced environment with multiple priorities
- Ability to delegate and motivate staff to achieve deliverables
- Ability to communicate (verbally and written) with diverse populations and stakeholders
- Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
- Familiarity with Access-based databases and ability to learn new programs
- Willingness to engage with street homeless individuals
- Ability to handle multiple tasks in a fast-paced, dynamic team environment
- Willingness to shift easily between various responsibilities with diverse populations
- Must be willing and able to engage with street homeless individuals under extreme weather situations
- Leadership presence during winter alerts will be required
- Valid NY or NJ driver’s license with a good driving record is preferred
Skills
- Crisis intervention
- Risk assessments
- Incident management
- Microsoft Office Suite
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Access-based databases
- Motivational Interviewing
- Harm Reduction
- Housing First
- Trauma-informed care
- Crisis Prevention Institute (CPI)
Location
- Queens
Work Type
- 24/7 operations
- Business hours Monday-Friday
- Off-hours availability
- Flexibility in work schedule as needed
Experience Level
- Minimum 2 years of supervisory experience
Education Level
- NYS Licensed Masters Social Worker (LMSW)
About the Company
- Breaking Ground’s Street to Home program makes regular contact with more than 2,000 street homeless individuals and connects more than 500 individuals to housing, medical and mental health services, substance abuse counseling, and other essential supports each year.
- The caring, individually tailored attention clients receive ensures that more than 95% of people who Breaking Ground places remain stably housed.