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About the Role
The Case Manager Supervisor ensures that case managers deliver services to clients consistent with the professional standards of the Case Management Model, the requirements of funding contracts and the policies and procedures and Shared Values of Volunteers of America-Greater New York. The Schwartz Men’s Shelter is a shelter for men operating 24 hours a day and seven days a week.
Responsibilities
- Supervise case managers, interns and other staff as assigned.
- Coordinate with the case management resource developer and senior management to develop program and community resources and provide training and reference materials for case management staff.
- Manage sharing sessions for peer skill development and resource sharing.
- Provide quality case management services, protect integrity of adopted models, use available resources efficiently and achieve service outcome goals.
- Manage program record keeping, data collection and evaluation to provide for continuous improvement of case management services.
- Manage a client caseload as assigned.
- Provide substance abuse counseling, groups, referrals and follow up services as needed.
Requirements
- Demonstrated ability in verbal and written communication.
- Basic computer skills.
Skills
- Substance abuse counseling
- Case management
Location
- Wards Island, NY 10035
Work Type
- Full-time
Experience Level
- 2 years of relevant shelter experience
Education Level
- Bachelor’s Degree or 60 college credits courses in Human Services field
Benefits
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
About the Company
- Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester.
- Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.
Equal Opportunity
- VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.