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About the Role
Join our design team as a senior contributor across the patient mobile app and care-team desktop app, owning specific product surfaces end-to-end and raising the craft bar within your area. You'll report directly to the VP of Product and partner closely with the Lead Product Designer on shared design system standards, growing our research practice, and raising the bar on the team’s design craft.
Responsibilities
- Deliver high-quality, well-reasoned design from problem framing through shipped product.
- Give structured critique that builds design taste and judgment in others.
- Contribute to our evolving design system across web and mobile surfaces.
- Lead qualitative and quantitative research with care teams and Medicare patients.
- Recognize when data or research is missing and go get it — designing the study, recruiting, and synthesizing findings.
- Translate complex clinical workflows into clear, intuitive software interactions.
- Participate in product decisions as a full voice, grounded in user insight.
- Push back when a problem needs more framing before solutions are explored.
- Frame recommendations in the language of outcomes and impact.
- Confidently present design work to cross‑functional peers, innovation partners, and executives when needed.
- Use story maps, journey maps, and similar tools so product, design, and engineering align on risks and priorities.
- Bring patient and clinician voices into trade‑off discussions so core perspectives shape final decisions.
Requirements
- 5–7+ years of experience in product design, with a portfolio showing end-to-end ownership from research through shipped product.
- Strong research skills: able to run a usability study, synthesize findings quickly, and share what you learn with others.
- Hands‑on with AI/ML‑powered product design. You have experimented with AI or ML features, and can explain what “good” looks like.
- Experience contributing to and working within a shared design system (web + mobile), in partnership with other designers and engineers.
- Solid accessibility practice baked into your work (keyboard and screen-reader flows, clear focus states, robust interaction patterns).
- Familiarity with product analytics tools (e.g., Amplitude) to uncover usage patterns and inform design decisions.
- Active use of AI design and research tooling (e.g., Claude, Figma Make or equivalents) to accelerate prototyping, synthesis, and research; teaches others to do the same.
- Ability to craft compelling design stories that win buy-in from engineers and cross-functional stakeholders.
- Comfort giving and receiving structured feedback, with genuine interest in helping other designers grow, even without a formal mentorship mandate.
- Background in healthcare, clinical, or regulated software. You understand what HIPAA and clinical workflows mean for design decisions.
- Behavioral science experience; designing for habit formation, engagement, or behavior change.
- Familiarity with CCM, RPM, or chronic disease management platforms.
- AI/ML product design experience in a healthcare or clinical context: conversational interfaces, clinical decision support, or data-heavy dashboards.
- WCAG 2.1 AA accessibility expertise in a regulated health context.
Skills
- Product design
- Research
- AI/ML product design
- Design systems
- Accessibility
- Product analytics
- AI design tooling
- AI research tooling
- Storytelling
- Feedback
- Healthcare software design
- Behavioral science
- CCM platforms
- RPM platforms
- Chronic disease management platforms
- Conversational interfaces
- Clinical decision support
- Data-heavy dashboards
Location
- Remote (Canada or United States)
- Occasional travel to Ottawa, London (Ontario), and Toronto, Canada areas
Work Type
- Fully remote
- Full-time
Experience Level
- 5–7+ years of experience in product design
Benefits
- Health insurance
- RSP matching
- Professional development opportunities
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
About the Company
- Aetonix is a digital health company building a chronic care management platform for U.S. health systems, clinics, and ACOs.
- Our product has two faces: A mobile app that helps Medicare patients (65+) complete simple, guided check‑ins, and A desktop app that helps care teams know which patients need them most — and act.
- We are backed by Trudell Medical International (TMI), a Canadian-headquartered medical device company.
- We operate with patient capital and startup urgency.
- The next 6 months are about proving product-market fit with real clinical evidence in a category where fewer than 4% of eligible U.S. patients are currently receiving the care they are entitled to.
- An agile, dynamic and motivated team working together in a fast-growing company that is changing the future of virtual care
- The ability to make a real difference in people’s lives
Equal Opportunity
- Aetonix Systems Inc. is committed to providing fair and equitable compensation opportunities to all teammates.
- We are an equal opportunity employer and it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive.
- If you are a candidate with a disability who requires accommodations during the recruitment process, please let us know.