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About the Role
The IT Manager is responsible for ensuring the successful deployment and implementation of Information Technology within the assigned ABS area, aligning with corporate policies and procedures. This role involves conducting IT effectiveness assessments, recommending improvements to technologies, training, business processes, and organizational structures, and providing advice and counsel to local and IMS management regarding the computing environment.
Responsibilities
- Ensures compliance with standards, policies, and procedures related to IMS services and products.
- Communicates major project status and the state of IT deployment and implementation to ABS Senior Management.
- Ensures appropriate support for users of ABS Enterprise Network computing services.
- Reviews audit results, customer satisfaction surveys, and customer contacts/complaints related to IMS services and products.
- Reports findings to Management and IMS Management, ensuring corrective action plans are developed for timely resolution.
- Monitors customer satisfaction with IMS services/products and identifies necessary system improvements and expansion projects.
- Selects and supervises staff, providing performance feedback, career development advice, and ensuring necessary training.
- Recommends and monitors end-user training for proper use of software and hardware.
- Evaluates and recommends bid packages for computer services, including hardware, software, and support services.
- Consults with management to determine information requirements, project boundaries, priorities, system capacity, and equipment acquisitions.
- Confers with department heads involved with projects to ensure cooperation and define project nature.
- Confers with IMS to define current and anticipated equipment needs and develop plans for system upgrades.
- Provides information to facilitate strategic decisions for ABS regarding its IT structure and program integration.
- Engages with other functions to determine user and business needs.
Requirements
- Bachelor’s degree or recognized equivalent, preferably in computer science or a related field, from an accredited university or equivalent industry experience.
- Advanced degree is preferred.
- Minimum of ten (10) years of previous work-related experience or solid experience in IT management.
- Prior experience with financial analysis, budgeting, and reporting for capital projects and operations expenses.
- Experience managing the successful implementation of major technological shifts, the supervision of technical staff, and the strategic planning for technology.
- Ability to collaborate, build bridges and make sound recommendations with other functional departments on the applied use of technology solutions.
- Ability to assess organizational, administrative, and project management skills and bring solutions and concrete actions to bear in areas needing assistance.
- Excellent project management skills and organizational skills to assess needs, organize solutions and achieve results as planned.
- Professional competency in one or more technical areas of IT, preferably with experience in software development or business analysis.
- Functional competency and sufficient knowledge to manage and work in an environment that includes Microsoft Applications, Microsoft Azure and Exchange Server, Oracle ERP, MS Power BI; Cisco routers and switches, VPN and VoIP, MS Teams Voice and video conferencing tools.
- Must be an intelligent, articulate, and persuasive leader who can serve as an effective member of the senior management team and who is able to communicate strategic IT-related concepts to a broad range of technical and non-technical staff.
- Ability to develop a working knowledge of ABS Rules, Guides, statutory regulations, and related instructions, as well as the ABS Employee Safety Policy.
- Must hold a valid and legal right to work status in the UK.
Skills
- IT management
- Financial analysis
- Budgeting
- Reporting
- Technological shifts implementation
- Technical staff supervision
- Technology strategic planning
- Collaboration
- Project management
- Organizational skills
- Software development
- Business analysis
- Microsoft Applications
- Microsoft Azure
- Exchange Server
- Oracle ERP
- MS Power BI
- Cisco routers
- Cisco switches
- VPN
- VoIP
- MS Teams Voice
- Video conferencing tools
- Communication
Location
- UK
Work Type
- Full-time
Experience Level
- Minimum of ten (10) years of previous work-related experience or solid experience in IT management.
Education Level
- Bachelor’s degree or recognized equivalent, preferably in computer science or a related field, from an accredited university or equivalent industry experience.
- Advanced degree is preferred.
About the Company
- ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services.
- We support organizations facing a rapidly evolving seascape of challenging regulations and new technologies.
- We are at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements.
- Our commitment to safety, reliability, and efficiency guides our clients to safer and more efficient operations.
Equal Opportunity
- ABS Bureau is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.