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About the Role
As a Patient Access Technician at Madison Health, you will arrange for the efficient and orderly pre-registration of inpatients and pre-registration of individuals who have hospital-based outpatient testing or procedures. You will ensure patient information is collected and patients are aware of hospital policies and procedures.
Responsibilities
- Interviews patients or their representative to obtain personal information or verify information already on file, including emergency numbers and insurance information.
- Enters required demographic information into the computer database.
- Accepts reservations for direct admit patients.
- Obtains signature from patient or representative for testing and/or treatment or admission.
- Provide patients all required notifications regarding patient rights.
- Initiates the Advance Directive process.
- Distributes Medicare IM Form and Medicaid Patient Rights Literature.
- Provide information to the patient regarding billing, visiting hours and hospital specific literature where warranted.
- Pre-registers patients for scheduled admissions and outpatient procedures, verifying insurance information and making sure a complete order is secured.
- Consults other departments as appropriate to provide information needed for patient safety and care.
- Answers incoming calls from departments to make necessary patient status changes in system.
- Distributes appropriate information to departments as warranted.
- Make sure chart copies are scanned for Medical Records and auditing.
- Collects or makes arrangements to collect co-payments and/or co-insurance due at time of service.
- Records payments in computer database.
- Provides a receipt for payment to the patient and Finance Department.
- Refers patients to Customer Service when financial arrangements need to be made.
Requirements
- High school diploma or equivalent
Work Type
- Full-time
Education Level
- High school diploma or equivalent
Salary/Compensations
- $17.00 an hour
Benefits
- Medical
- Dental
- Vision
- Retirement
- Paid time off and holidays
About the Company
- Madison Health is a community-focused healthcare organization dedicated to providing compassionate, high-quality care close to home.
- We believe our employees are the heart of our mission and are committed to fostering a supportive, collaborative workplace where every team member can thrive.