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About the Role
Greenwich House is seeking a dynamic and detail-oriented Case Aide to join our Caregiver Program team. This role plays a vital part in supporting The Caregiver Program in Brooklyn, ensuring compliance, supporting client engagement, and serving as a key partner to staff. The Caregiver case aide will perform administrative tasks, support with outreach, and is responsible for pre-screening calls, arranging services, and reopening cases of clients to the Caregiver Services program.
Responsibilities
- Assist Program Director with tracking and documenting respite and supplemental services.
- Follow up with clients regarding receipt of supplemental services.
- Conduct follow-up calls with clients to ensure connection with the program.
- Attend in-service training and staff meetings.
- Assist with program outreach as assigned.
- Explain and interpret the agency's programs and types of assistance available to callers; provide information and assistance.
- Use computer to prepare letters, flyers, reports, etc.
- Assemble, collate, and record statistical data.
- Maintain regular and ongoing communication with social workers.
- Assist with and compile monthly statistics and reports.
- Perform other related tasks as requested or assigned.
Requirements
- BSW or other related BA in human services or family practice/gerontology or an associate’s degree in a related field with one year’s experience.
- Good communication skills.
- Must be computer literate, including ability to learn and use program-specific software.
- Good writing/recording skills.
- Ability to read, write, speak and understand English.
- Knowledge of Spanish, Russian is helpful.
- May require heavy lifting including setting up tables, moving chairs, and other room set-ups for programs; climbing stairs may be required.
Skills
- Communication skills
- Computer literacy
- Writing skills
- Recording skills
- English proficiency
- Spanish proficiency (helpful)
- Russian proficiency (helpful)
Location
- 81 Willoughby Street, Brooklyn NY 11201
Work Type
- Hybrid
- Full-Time
Experience Level
- One year’s experience (with associate's degree)
Education Level
- BSW or related BA
- Associate's degree
Salary/Compensations
- $50,000
Benefits
- Medical/dental/vision insurance
- 403(b) plan
- Generous paid time off
- Exclusive perks and discounts for Greenwich House programs and services
About the Company
- Greenwich House empowers communities through transformative programs.
- Founded in 1902 as a settlement house supporting New York City's immigrant population.
- Evolved into a dynamic nonprofit organization fostering wellness, creativity, and connection.
- Offers diverse programs in health, human services, education, and the arts, serving thousands of New Yorkers annually.
Equal Opportunity
- Greenwich House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
- Committed to providing reasonable accommodation to qualified individuals with disabilities.
- Assistance or accommodation during the application or interview process is available upon request to the Human Resources Department.