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About the Role

We are seeking an experienced Senior Systems Engineer to own our macOS platform and drive endpoint management and device trust standards across Chime’s IT ecosystem. This role will establish technical standards, partner cross-functionally, and thrive in ambiguity, often defining the problem before solving it. The position reports to the IT Engineering Manager and participates in an after-hours/on-call rotation.

Responsibilities

Own the technical direction, operation, and continuous improvement of our Jamf Pro environment.
Own our AutoPkg-based software pipeline, including recipes, overrides, trust verification, and automated import into Jamf.
Build automations and shared tooling that accelerate work beyond your own.
Own zero-touch provisioning and device enrollment.
Use scripting and general-purpose languages and vendor APIs to create custom integrations and eliminate manual IT operations.
Partner with Security to identify and mitigate risks to the fleet, enforcing a Zero Trust / BeyondCorp model.
Connect device management to our identity provider (Okta) so device posture is a factor in authentication and application access.
Implement compliance processes and tooling to report configuration status, and assess and implement benchmark standards.
Develop metrics and reporting reflecting the inventory, health, and compliance state of all devices.
Serve as the Tier 3 escalation point for complex endpoint issues.
Establish and document the endpoint standards the broader IT organization works to.
Lead initiatives spanning IT Support, Security, and People teams.
Mentor peers, engineers, and technicians through technical guidance, documentation, enablement, and example.
Work with IT Support to identify pain points and implement systemic fixes that reduce ticket load.

Requirements

8+ years of hands-on experience managing macOS at scale with enterprise MDM (e.g., Jamf Pro, Kandji, Mosyle) and/or open-source tooling (e.g., Munki, Puppet, Chef).
Production experience building and operating AutoPkg recipes, overrides, trust controls, and automated promotion into an enterprise MDM environment is required.
In-depth understanding of Apple’s MDM protocol and Configuration Profile specifications, including the shift to Declarative Device Management.
In-depth understanding of installers and packages, LaunchDaemons and LaunchAgents, the preferences subsystem, system extensions, macOS built-in security tooling (Endpoint Security Framework, SIP, XProtect, Gatekeeper, openBSM), and unified logs.
Proficiency in at least one general-purpose or scripting language (e.g., Python, Swift, Bash, Go) for API interaction and automation.
Solid understanding of Zero Trust / BeyondCorp concepts and how endpoint posture feeds identity-based access decisions.
Track record of decisions spanning multiple systems, balancing scalability, compliance, cost, and long-term maintainability.
Comfort defining a problem before solving it, and aligning stakeholders around a technical direction.
Excellent written and verbal communication for technical and non-technical audiences, including the structured documentation that scales understanding across a distributed team.

Skills

macOS
Jamf Pro
AutoPkg
Python
Swift
Bash
Go
Okta
CrowdStrike
osQuery
Zero Trust
BeyondCorp
MDM
Configuration Profiles
Declarative Device Management
LaunchDaemons
LaunchAgents
Endpoint Security Framework
SIP
XProtect
Gatekeeper
openBSM
unified logs
Infrastructure as Code
Terraform
Intune
Endpoint Manager
PowerShell
MSI packaging
WMI
registry

Location

Onsite
Remote

Work Type

Full-time
Onsite
Remote

Experience Level

Senior
8+ years of hands-on experience

Salary/Compensations

$152,000.00 - $210,000.00

Benefits

Bonus
Competitive equity package
Backup child, elder, and pet care
Subsidized commuter benefits
Comprehensive health, financial, and wellbeing benefits
Generous vacation policy
Company-wide paid days off
1% of your time off to support local community organizations
Annual wellness stipend
Up to 22 weeks of paid parental leave for birthing parents
12 weeks of paid parental leave for non-birthing parents
Access to family planning reimbursement

About the Company

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do.

Equal Opportunity

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com.