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About the Role
JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed. This role is best for someone with customer-facing sales experience in wireless, mobile, cable, internet, telecommunications, or retail sales. The ideal candidate must be comfortable actively engaging customers, recommending products and services, upselling, cross-selling, and working toward sales and commission goals in a fast-paced retail store environment.
Responsibilities
- Engage customers and present telecommunications products and services proactively.
- Sell mobile, internet, cable, TV, and related support services.
- Identify customer needs and recommend the right products or service packages.
- Upsell and cross-sell products to maximize sales opportunities.
- Meet or exceed individual sales goals, commission goals, and store performance expectations.
- Explain products, services, pricing, and promotions clearly to customers.
- Provide a positive, professional, and solution-focused customer experience.
- Build customer relationships and create long-term brand loyalty.
- Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
- Be reliable, punctual, and able to work scheduled shifts.
- Collaborate with team members and contribute to a supportive, performance-driven culture.
- Support nearby store locations within a 35-mile radius when needed.
- Work in person at the assigned retail store location.
- Work a flexible schedule, including evenings, weekends, and holidays.
- Stand for extended periods of time.
- Lift up to 35 lbs.
Requirements
- At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons.
- High school diploma or GED.
- Reliable transportation.
- Willingness to support nearby store locations within a 35-mile radius when needed.
Skills
- Customer engagement
- Sales
- Upselling
- Cross-selling
- Customer relationship building
- Product knowledge
- Communication
Location
- In person
Work Type
- Full-time
- Onsite
Experience Level
- 1+ year of customer-facing sales experience
Education Level
- High school diploma or GED
Salary/Compensations
- $20/hour + monthly commission
- $45,000 - $75,000 annually
Benefits
- Medical, Dental, Vision, and 401(k)
- Paid training and onboarding
- Monthly commission opportunities
- Internal promotion and advancement opportunities
- Employee growth and rewards programs
- Annual all-expenses-paid trip opportunity for top performers
About the Company
- We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states.
- You'll work in our retail stores, helping residential customers connect to the above essential services.