Bayview SAFE Navigation Case Manager II
Bayview Hunters Point Foundation for Community Imp · CA, US
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About the Role
As a Case Manager II at Bayview SAFE Navigation, you will provide comprehensive support services to individuals and families experiencing homelessness. Your role involves assessing needs, developing service plans, and connecting clients with resources to help them achieve stability and permanent housing, ultimately empowering them towards self-sufficiency.
Responsibilities
- Conduct comprehensive assessments of individuals experiencing homelessness to identify their needs, strengths, and goals.
- Develop individualized case plans in collaboration with clients, addressing their immediate and long-term needs.
- Connect clients with appropriate resources and services, such as housing programs, mental health services, and job training.
- Advocate for clients' rights and needs within the shelter and community.
- Provide immediate support and intervention during crisis situations.
- Regularly monitor clients' progress, document interactions, and maintain accurate case records.
- Offer emotional support, guidance, and counseling to clients.
- Facilitate workshops and group sessions on life skills.
- Collaborate with other case managers, shelter staff, and external service providers.
- Assist in evaluating the effectiveness of the shelter's programs and services.
- Stay updated on best practices in case management, homelessness, and related fields.
Requirements
- Demonstrate a commitment to social justice and desire to support those experiencing homelessness.
- Basic knowledge and understanding of homelessness issues, social services, and community resources in San Francisco.
- Familiarity with trauma-informed care, cultural competency, and client-centered approaches.
- Excellent interpersonal and communication skills.
- Basic organizational and time management skills.
- Empathy and compassion.
- Problem-solving skills.
- Cultural sensitivity and the ability to work with individuals from diverse backgrounds.
- Commitment to professional development.
- Familiarity with Harm Reduction, Motivational Interviewing, and Housing First Approach.
- Experience with electronic data collection, input, and information maintenance.
- Proven ability to collaborate with other agencies.
- Understanding of the issues faced by disenfranchised populations.
- Availability to work occasional evenings and weekends.
- Computer literacy.
- Excellent verbal communication skills.
- Commitment to the mission of Bayview Hunters Point Foundation.
- Good working knowledge of and sensitivity to individuals with substance abuse and/or mental health issues.
- Ability to design, plan, and implement program services with an emphasis on accountability.
- Ensure the health and safety of program participants and thorough management of the physical plant.
- Prepared to respond to emergencies with clear thinking and swift action.
- Regular and reliable job attendance.
- Effective verbal and written communication skills.
- Proficiency in computer skills, including Microsoft Office, Avatar, and internet browsers.
- Exhibit respect and understanding of others to maintain professional relationships.
- Independent judgement in evaluation options to make sound decisions.
- Ability to work effectively in an open office environment with moderate noise and distractions.
- Frequently required to sit; occasionally walk and stand; travel from the building to other sites.
- Specific vision abilities required include close vision, distance vision, depth perception, and the ability to adjust focus.
- Ability to meet deadlines with time constraints.
- May be asked to occasionally work irregular or extended hours.
- Valid California’s Driver’s License (if duties require).
- Able to meet required state, federal, local and BVHP standards.
- Live Scan fingerprinting and TB clearance as well as any other medical vaccinations may be required.
- At least two COVID-19 vaccinations (preferred).
- Subject to a comprehensive background check clearance.
Skills
- Interpersonal skills
- Communication skills
- Organizational skills
- Time management skills
- Problem-solving skills
- Cultural sensitivity
- Computer literacy
- Verbal communication skills
- Written communication skills
- Microsoft Office proficiency
- Avatar proficiency
- Internet browser proficiency
Location
- San Francisco
Work Type
- Full-time
- Occasional evenings and weekends
- Occasional irregular or extended hours
Experience Level
- Case Manager II
- Minimum of 4 years direct experience in case management (alternative to degree)
Education Level
- Bachelors Degree in related field
- Bachelors degree in social services, psychology or a related field
About the Company
- Bayview SAFE Navigation is a program of Bayview Hunters Point Foundation.