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About the Role
Thomson Reuters is seeking an Innovation Delivery Manager to manage the operational aspects of launching, releasing, and commercializing ambitious products, including AI-driven tools. This role involves transforming strategy into executable plans, coordinating cross-functional teams, and providing a unique perspective on business strategy and growth.
Responsibilities
- Transform launch strategy into detailed, executable plans including timelines, workstreams, milestones, and deliverables.
- Define, assign, and track work across every function to ensure nothing slips between the cracks.
- Serve as the communication and alignment hub for the innovation leadership group, translating between Product, Engineering, Marketing, Sales, Finance, Customer Success, and Operations.
- Act as the connective tissue across all functions, holding the system accountable to shared clarity and deadlines.
- Map dependencies early, sequence work, surface risk before it becomes delay, and partner with core teams to escalate and resolve issues.
- Maintain a live, honest picture of launch status and progress against milestones across all workstreams.
- Own the launch operating rhythm—weekly workstream meetings, cross-functional syncs, readiness reviews—to produce decisions and momentum.
- Keep every launch readiness component on track (sales plays and enablement, marketing content, pricing and packaging, onboarding and support) and track completion and quality.
- Drive post-launch stabilization by watching early adoption, gathering feedback, closing gaps, and ensuring teams have visibility into results.
- Contribute first-pass analysis, research, and dependency mapping on new growth initiatives.
- Help shape new commercialization approaches and launch models as the business scales.
- Support preparation for executive reviews, steering committees, and investment discussions.
Requirements
- 5+ years of demonstrated experience across program management, GTM execution, product commercialization, or operations, ideally including a full cycle of bringing a product from concept through scale.
- Proven track record building processes, operating models, or launch frameworks from scratch and scaling them across teams or organizations.
- Strong cross-functional stakeholder management skills, including the ability to align and influence senior leaders, peer teams, and direct reports without direct authority.
- Demonstrated ability to work effectively in ambiguous, fast-paced environments, synthesizing complex information and making sound decisions without perfect data.
- Results-oriented with a track record of delivering outcomes on time and to quality.
- Able to break down strategic goals into executable plans and hold teams accountable to milestones.
Skills
- Program management
- GTM execution
- Product commercialization
- Operations
- Process building
- Operating model development
- Launch framework creation
- Stakeholder management
- Influencing
- Decision making
- Risk management
- Dependency mapping
- SaaS
- LegalTech
- AI
Location
- United States
Work Type
- Flexible work arrangements
- Work from anywhere for up to 8 weeks per year
Experience Level
- 5+ years of experience
Salary/Compensations
- $100,100 USD - $185,900 USD
Benefits
- Flex My Way policies
- Work from anywhere for up to 8 weeks per year
- Continuous learning and skill development
- Grow My Way programming
- Skills-first approach
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Two paid volunteer days off annually
- Market competitive health, dental, vision, disability, and life insurance programs
- Competitive 401k plan with company match
- Competitive vacation, sick and safe paid time off
- Paid holidays
- Parental leave
- Sabbatical leave
- Optional hospital, accident and sickness insurance
- Optional life and AD&D insurance
- Flexible Spending and Health Savings Accounts
- Fitness reimbursement
- Access to Employee Assistance Program
- Group Legal Identity Theft Protection benefit
- Access to 529 Plan
- Commuter benefits
- Adoption & Surrogacy Assistance
- Employee Stock Purchase Plan
- Potential for Annual Bonus
About the Company
- Thomson Reuters informs the way forward by bringing together trusted content and technology that people and organizations need to make the right decisions.
- We serve professionals across legal, tax, accounting, compliance, government, and media.
- Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions.
- We help institutions in their pursuit of justice, truth, and transparency.
- Reuters is a world leading provider of trusted journalism and news.
- We are powered by the talents of 26,000 employees across more than 70 countries.
- We foster flexible work environments where everyone has a chance to contribute and grow professionally.
- We consider it our duty to pursue objectivity, accuracy, fairness, and transparency.
Equal Opportunity
- As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.
- We seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
- Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
- We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.