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Rezi rewrites your resume against Salt & Straw's job description. Free.
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Don't guess if your resume is good enough.
See how it scores against the Scooper - Hayes $19.61 + avg. $7.46 tips! posting at Salt & Straw — free, in seconds.
About the Role
At Salt & Straw, we believe in making it count—every scoop and every guest interaction. We're hiring Scoopers to create memorable experiences. More than serving ice cream, Scoopers guide guests through our flavors, share ingredient stories, and create meaningful connections. If you love working with people, thrive in a fast-paced environment, and value kindness, curiosity, and hospitality, we'd love to meet you.
Responsibilities
- Deliver exceptional customer service and create welcoming experiences for every guest
- Share flavor stories, offer samples, and help guests discover their next favorite scoop
- Scoop ice cream, make waffle cones, operate the register, and support daily shop operations
- Greet guests, answer questions, and help guide the flow of the shop
- Accurately process transactions and assist with online and delivery orders
- Prepare products according to recipes and quality standards
- Restock ice cream, supplies, and retail products throughout the shift
- Maintain food safety, cleanliness, and organization standards across the shop
- Support dishwashing, cleaning, and other operational tasks that keep the shop running smoothly
- Work collaboratively with teammates to create a positive and supportive environment
Requirements
- Are 16+ years old
- Can work evenings, weekends, and holidays
- Can work at least 3 shifts per week, including 2 closing shifts
- Have strong communication skills and a positive attitude
- Are curious, dependable, and eager to learn
- Food Allergy Warning: This role involves working in an environment where common food allergens (peanuts, tree nuts, dairy, eggs, soy, wheat, seafood) are present.
Skills
- Enjoy working with people and creating memorable guest experiences
- Thrive in fast-paced environments and enjoy staying busy
- Work well as part of a team and support those around you
- Have food service, retail, coffee, restaurant, hospitality, or customer service experience (preferred but not required)
- Are comfortable discussing flavors, offering samples, and engaging with guests
Location
- Hayes - San Francisco, CA
Work Type
- Part Time
Salary/Compensations
- $19.61 - $19.61 Hourly
Benefits
- Optional earned wage access
- 401(k) match after three months
- Medical, Dental, and Vision benefits may become available upon reaching eligibility requirements
- Free, 24/7 access to licensed mental health professionals for Team Members and their families
- Flexible scheduling
- Paid sick time
- Paid parental leave
- Paid voting time
- Up to $1,800 annually in Educational Assistance
- Opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager roles
- 30% off all the magic
- First Dibs on Flavors before the public
- Pet Insurance and additional wellness benefits
- Flexible Spending Accounts
- Commuter benefits
About the Company
- At Salt & Straw, we believe in making it count—every scoop and every guest interaction.
- Our Values Create the Unbelievable Show Up Generously Act with Thoughtful Curiosity Share Human Kindness Make It Count These values guide everything we do — from the way we scoop, to how we show up for our guests, teammates, and communities.
Equal Opportunity
- Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants, regardless of race, gender, sexual orientation, disability, or background.
- We participate in E-Verify to confirm work authorization.