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About the Role
FIS Supply Chain Finance (FIS SCF) is seeking a Business Solutions Consultant to join their Presales team. This role acts as a liaison between commercial and technical teams, focusing on understanding client needs and providing technical solutions. The position offers the opportunity to work on challenging financial services and technology issues within a growing business unit.
Responsibilities
- Work in a Presales capacity to ensure the ‘Technical Win’ with prospective clients by understanding their pain points and providing technical solutions.
- Detailed technical discovery and requirements gathering to feed into the qualification process.
- Lead demonstrations of the products both remotely and in person where required.
- Translate commercial insights, industry best-practices, and anecdotes into tailored product demonstrations, proving value of our solution for the client’s use cases.
- Run Proofs of Concept where required to secure a sale.
- Lead RFP/I processes with well written and technically accurate responses.
- Keep the RFP/I tool answer library up to date by working with stakeholders in the Technical Teams.
- Become an expert in the core functionalities of the product, the product roadmap, and engage the Product Team to scope feature requests.
- Prepare well-written and engaging PowerPoint presentations, and technical summaries, including handover documents to the Implementation Teams.
- Stay close to SCF industry trends, drivers, and regulatory initiatives.
- Attend industry events and maintain an awareness of FIS SCF’s competitors.
Requirements
- Technical education background
- 2+ years of experience in Presales, Sales Engineering, Solution Consulting or Technical Account Manager or similar role
- Strong communication, interpersonal, customer service skills
- Commercial mindset, with a passion for client satisfaction
- Happy to present and demo on video and in person, relaying technical concepts to technical peers and business teams at clients
- Native or Business-level proficiency in English.
- Willingness to travel when required
- Basic understanding of financial products and concepts, with trade finance working capital products being a bonus.
- Experience in Software-as-a-Service companies
- Awareness of cloud-hosting technologies, and the security and regulatory requirements of large corporates/financial institutions using such technologies
- Business-level Spanish due to FIS SCF coverage in Spanish-speaking markets
Skills
- Communication skills
- Interpersonal skills
- Customer service skills
- Technical presentation skills
- Product demonstration skills
- RFP/I process management
- PowerPoint presentation creation
- Technical summary writing
- Industry trend analysis
Location
- Global coverage (initially, with focus on EMEA and North America)
Work Type
- Full time
- Flexible working with a mix of office time, work from home, and business travel
Experience Level
- Experienced (relevant combo of work and education)
Education Level
- Technical education background
Salary/Compensations
- Competitive salary and excellent bonus potential
Benefits
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunity
- The chance to work on some of the most challenging and relevant issues for financial institutions and corporates relating to Supply Chain
- A fantastic range of benefits designed to support your lifestyle and wellbeing
About the Company
- FIS Supply Chain Finance (FIS SCF) is one of the leading providers of SaaS based working capital solutions to Financial Institutions and their clients.
- We now provide our industry leading Platform to over 50 investors and 500 large corporate customers and have onboarded some of the largest banks in the world as white-label customers.
- FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
- Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.
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