Director, Third Party Risk Management Operating Model Design Lead
Deloitte - Recruitment · GB
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About the Role
We are seeking a highly experienced Director, Third Party Risk Management Operating Model Design Lead to set the strategic direction and lead the design of a clear, sustainable, and scalable end-to-end TPRM operating model. The role holder will translate strategic objectives and risk management requirements into a practical operating model that can operate effectively across a complex global and regional structure, defining how TPRM activities are governed, delivered, controlled, supported, and measured across the third-party lifecycle.
Responsibilities
- Own and lead the development of the end-to-end 1LoD TPRM target operating model, building on defined capabilities to complete detailed design and set direction for mobilisation.
- Support the definition of respective responsibilities between the first and second lines of defence and establish clear ownership, accountability, escalation routes, and decision rights.
- Develop detailed organisational structures, role profiles, responsibility matrices, and interaction models.
- Design effective governance forums, reporting lines, and decision-making mechanisms at global, regional, and business levels.
- Define the service delivery model, including centralised, federated, and locally delivered activities.
- Establish clear hand-offs and interfaces between TPRM, Procurement, BRR, Regions, GBGFs, and other relevant control functions.
- Identify required capabilities, capacity, skills, and resourcing needed to operate the model successfully.
- Align the operating model with relevant policies, standards, risk taxonomies, control requirements, and regulatory obligations.
- Define standardised processes, procedures, controls, and minimum requirements, with clear criteria for permitted local variation.
- Identify opportunities to simplify, standardise, and automate TPRM activities.
- Define business and functional requirements for technology, workflow, data, and tooling that enable the target operating model.
- Establish the required data ownership, data quality, management information, and reporting framework.
- Define key risk, control, performance, and service indicators to demonstrate the effectiveness of the operating model.
- Ensure the design incorporates appropriate quality assurance, oversight, testing, and continuous-improvement mechanisms.
- Oversee and drive the development of a comprehensive mobilisation plan by the project manager.
- Set the direction for the implementation roadmap and hold the project manager accountable for delivery against agreed outcomes, milestones, and dependencies.
- Define interim operating arrangements where the target state cannot be implemented immediately.
- Support pilot activity, implementation planning, and the transition into business-as-usual operation.
- Establish mechanisms to monitor adoption, effectiveness, and benefits realisation.
- Build strong relationships across Regions, GBGFs, Procurement, BRR, and other risk and control functions.
- Facilitate senior stakeholder workshops to develop requirements, resolve differing perspectives, and secure agreement.
- Present complex operating model concepts in a clear, structured, and compelling way.
- Influence stakeholders without relying on direct authority and constructively challenge established practices.
- Build consensus while ensuring key risk, control, and regulatory requirements are not compromised.
- Provide authoritative recommendations and decision papers to programme governance and senior management, escalating material design or delivery decisions where required.
- Lead the project manager and TPRM subject matter expert assigned to the work, setting direction, integrating their contributions, and maintaining focus on the strategic design outcome.
Requirements
- Significant director-level experience leading complex operating model design and delivery within a global, highly regulated organisation.
- Experience in Third Party Risk Management or a closely related risk discipline is strongly preferred.
- Proven accountability for designing, mobilising, and implementing complex end-to-end operating models, with evidence of moving solutions from concept through to sustainable operation.
- Deep understanding of the complete third-party lifecycle and associated risk disciplines.
- Demonstrable experience developing operating model components including organisation and service delivery design, governance and decision rights, roles, responsibilities and accountability, technology and workflow enablement, data ownership, MI and reporting, and change, transition and adoption.
- Strong understanding of large, matrixed organisations and the interaction between global, regional, business, and functional teams.
- Experience working across Procurement, operational risk, resilience, compliance, legal, technology, data, and business management disciplines.
- Proven ability to lead mobilisation activity, direct plan development, and oversee delivery through an experienced project manager.
- Demonstrable authority and judgement in managing competing senior stakeholder priorities, resolving design trade-offs, and securing decisions across organisational boundaries.
- Track record of producing high-quality operating model artefacts, executive papers, and senior-level presentations.
- Experience leading SMEs or multidisciplinary design teams.
Skills
- Exceptional stakeholder management, facilitation, and influencing skills.
- Strong strategic thinking combined with a pragmatic delivery mindset.
- Ability to simplify complex organisational, process, and risk issues.
- Excellent operating model, process-design, and organisational-design capability.
- Strong analytical and problem-solving skills.
- Sound judgement and the confidence to make clear recommendations in ambiguous situations.
- Ability to challenge constructively and navigate differing senior stakeholder perspectives.
- Strong programme planning, dependency management, and delivery discipline.
- Excellent written and verbal communication skills.
- Ability to move comfortably between executive-level strategy and detailed operating model design.
- Strong attention to detail without losing sight of the overall strategic outcome.
- Collaborative, inclusive, and culturally aware leadership style.
- Resilience, adaptability, and the ability to maintain momentum in a complex change environment.
Location
- Central London
Work Type
- Hybrid
- 3 days a week on site
- 2 days from home
Experience Level
- Director-level
Salary/Compensations
- Competitive
- Inside IR35