Team Member - Liverpool Street, New Flagship Store Opening
Joe & the Juice / United Kingdom · GB
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About the Role
As a Shift Manager, you will supervise daily operations, ensure operational excellence through DCWF execution, and deliver high guest satisfaction to drive financial performance. You will support the store management team by fostering an engaging and motivated workplace with a people-centric feedback culture and a train-every-day mindset.
Responsibilities
- Ensure DCWF is executed to the highest possible standards by following the set structure and observing operational gaps.
- Delegate tasks to maintain a focused and productive team and follow up with corrective and acknowledging feedback.
- Oversee, delegate, and follow up on checklists to ensure adherence with food & bar safety principles (Pink Standard).
- Ensure honest documentation and reporting of any malfunctions or issues in the store.
- Carry out planned Juicer training following the mantra: “Knowledge - Training – Practice – Validation”.
- Lead by example to deliver exceptional guest experience through brand behavior principles.
- Handle in-store guest feedback professionally.
- Monitor and optimize sales performance during shifts by communicating and following up on daily commercial targets.
- Carry out deliveries, including reporting, and supervise general type-in culture.
Requirements
- Experience as a leader or readiness to take the next step in career.
- Ability to set the tone for an engaging and motivated workplace.
- Commitment to a train-every-day mindset.
Skills
- Supervising daily operations
- Delegating tasks
- Guest satisfaction delivery
- Corrective feedback
- Food & bar safety principles
- Guest experience enhancement
- Sales performance monitoring
- Delivery reporting
Location
- Liverpool Street
Work Type
- Full-time
Experience Level
- Managerial
- Entry-level leadership
Benefits
- Great Company Culture
- Packed social calendar
- Continuous learning and growth opportunities
- Workshops, training sessions, and mentorship programs
- Travel and development opportunities
- Exchange programs
- International assignments
- Career advancement opportunities
About the Company
- JOE & THE JUICE is a people-centric food and beverage company built around culture.
- We believe in Positive Attitude, Inclusion, Social Ties, and Growth.
- We are an international network of Juicers who support each other, celebrate wins, and push each other to grow.
- We offer a clear Moneyball career path where most leaders started as Juicers.
- JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002.
- We have grown to over 500 locations across 20 countries and employ more than 4,500 people worldwide.
- We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés.
- We invest heavily in internal development through our Moneyball career system.
- We have a people-centric and sustainability agenda.
- We contribute to a healthier world, one juice at a time.
Equal Opportunity
- We welcome people from every background.
- We encourage diversity in our workplace.