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About the Role
MAP | WPP Enterprise Solutions designs, builds, and operates growth systems for businesses, leading clients in transformation and modernization by connecting strategy to execution. We are seeking a Delivery Team Manager to lead a dynamic team, drive operational excellence, and translate complex business priorities into high-impact delivery for recognized brands.
Responsibilities
- Lead a local delivery team of approximately 15 people.
- Oversee daily delivery, ensuring work is completed efficiently, on time, and to the expected quality.
- Translate business and client priorities into clear direction for the team.
- Partner with internal teams to align expectations, solve issues, and keep work moving.
- Create a team environment built on collaboration, trust, accountability, and strong performance.
- Build and maintain effective relationships with internal and external stakeholders.
- Identify opportunities to improve how the team works within a standardized service model.
Requirements
- Experience navigating complexity and delivering against client requirements and defined scope.
- Prior people-management experience and ability to lead, motivate, and engage a diverse team in a global setup.
- Experience with commercial responsibility for delivery execution, balancing client commitments, quality, efficiency, and financial outcomes.
- Familiarity with CRM and MarTech are strong assets.
Skills
- Analytical and structured approach to problem-solving.
- Skilled at building relationships over time.
- Pragmatic and solution-oriented.
- Curious and a fast learner.
- Team player.
- Leadership in personalized customer experiences.
- Marketing Operations experience.
Location
- Copenhagen
- Toronto
- Bangkok
- San José
Work Type
- Full-time
Experience Level
- People-management experience
- Commercial responsibility for delivery execution
- Global experience
Salary/Compensations
- $65,000—$115,000 CAD
Benefits
- Meaningful people-leadership responsibility from day one.
- Commercial responsibility for delivery execution on a global account.
- Experience working with some of the world's biggest brands.
- Clear growth and development opportunities within a global network.
About the Company
- MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on.
- In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution.
- Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets.
- WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses.
- MAP is part of WPP, the trusted growth partner for the world's leading brands.
- Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
- WPP Enterprise Solutions MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper-personalization at scale, marketing automation, and CRM.
- With the brain of a consultancy, the heart of an agency, and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric.
- Together, we are 1,000+ technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities across our global hubs.
Equal Opportunity
- WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics.
- We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.