Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Logistics Analyst, Outbound role.
Rezi rewrites your resume against Four Hands's job description. Free.
Tailor your resume to this Logistics Analyst, Outbound role.
Rezi rewrites your resume against Four Hands's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Logistics Analyst, Outbound posting at Four Hands — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Logistics Analyst, Outbound posting at Four Hands — free, in seconds.
About the Role
The Analyst, Outbound Logistics manages day-to-day relationships with assigned carriers and owns recurring performance reporting. This role provides hands-on experience in carrier management, data analysis, and cross-functional collaboration, with meaningful ownership from day one.
Responsibilities
- Own day-to-day relationship management for assigned carriers, including leading performance meetings and escalating complex issues.
- Manage distressed shipment communications and drive issues to resolution with assigned carriers.
- Resolve invoice exceptions and billing discrepancies for assigned carriers.
- Root-cause On-Time Performance (OTP) and service issues specific to assigned carriers, identifying corrective actions.
- Own recurring performance reporting and data tracking, ensuring data accuracy and on-time delivery.
- Contribute to the team's consolidated On-Time Performance (OTP) scorecard, ensuring carrier performance data is accurate and complete.
- Own the Monthly Sales Update, translating logistics performance data into a clear presentation for Sales stakeholders.
- Coordinate the team's QBR Scorecard process, consolidating carrier performance data into the scorecard used for carrier QBRs.
- Maintain and troubleshoot dashboards, spreadsheets, and data sources (including Power BI) that support reporting and carrier ownership.
- Assist in identifying opportunities to reduce supply chain costs and improve logistics operations.
- Collaborate with internal teams (Sales, Warehouse, Sales Ops) to support alignment between Logistics, carriers, and business objectives.
- Support ad hoc data and reporting requests from leadership.
- Build effective working relationships with cross-functional teams and carrier contacts to ensure a smooth, efficient customer delivery experience.
- Perform other duties as assigned, in accordance with training and qualifications.
- Uphold the Core Values and be a valuable member of the Four Hands Team.
Requirements
- 3+ years of experience in Logistics, Supply Chain, or a related field.
- Experience communicating directly with external carrier contacts, including leading recurring status and performance meetings.
- Basic understanding of freight invoice auditing and exception resolution, or willingness to learn.
- Strong Excel skills, including PivotTables, VLOOKUP/XLOOKUP, and multi-source data reconciliation.
- Working knowledge of Power BI or similar data visualization and dashboarding tools.
- Experience working with large, imperfect datasets across multiple carriers, systems, and formats.
- Strong analytical and problem-solving skills with the ability to identify trends and opportunities for improvement.
- Strong written and verbal communication skills.
- Strong attention to detail and ability to manage multiple priorities and recurring deadlines.
Skills
- Carrier management
- Data analysis
- Cross-functional collaboration
- Power BI
- Excel (PivotTables, VLOOKUP/XLOOKUP, multi-source data reconciliation)
- Freight invoice auditing
- Exception resolution
- Analytical skills
- Problem-solving
- Written communication
- Verbal communication
- Attention to detail
- Priority management
Location
- Austin, Texas
Work Type
- Full-time
Experience Level
- 3+ years
Education Level
- Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business, or a related field
About the Company
- Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space.
- Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.
- Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success.
- We treat our partners as part of the Four Hands family, championing them and rooting for their every win.
- We are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.
Equal Opportunity
- Four Hands is an Equal Opportunity Employer.
- Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.