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About the Role
This is a hands-on senior role covering maternity leave that sits across two disciplines: Employee Communications (employer-facing channel) and Engagement (consumer channel). You will own compliance governance for content and campaigns, and be accountable for key KPIs such as applications and app downloads, and the quality of the client and end-user experience.
Responsibilities
- Lead and manage end-to-end launch communications strategies for large, complex clients.
- Run client-facing communications workshops.
- Own content production for large client launches from initial brief through to post-launch review.
- Own and manage a portfolio of large and complex enterprise clients or Key Accounts.
- Act as a trusted advisor to the Head of Engagement on client management and campaign investment decisions.
- Own planning and execution for monthly B2C email marketing campaigns.
- Collaborate with the Enterprise Data team to ensure audience data and impact reporting for email marketing is available and accurate.
- Optimise our email marketing flow by identifying process improvements and delivery efficiencies.
- Own and monitor engagement performance and reporting across B2B2C and B2C.
- Own FinProm compliance governance for both Employee Comms and Engagement content.
- Represent the team’s standards in cross-functional discussions with Product, Client Success, Implementation, Compliance and Design.
- Own the creation of high-quality, engaging, commercially-minded multi-channel communications.
- Collaborate with the rest of the Marketing team to create B2C and B2B2C content for new products and features.
- Define consumer-facing messaging frameworks and ensuring consistency across every channel and touchpoint.
Requirements
- 3-5 years’ experience in internal communications, employee engagement, CRM or campaign marketing, or B2C/B2B2C engagement.
- Experience in regulated businesses, ideally including time in financial services or another FCA-regulated or otherwise compliance-heavy environment.
- A track record of owning complex communications launches end-to-end, from strategy through to execution and post-launch review.
- Hands-on experience with CRM/email marketing programmes.
- Confidence owning compliance governance for regulated or high-scrutiny content.
- Strong analytical skills: comfortable turning campaign and engagement data into a clear, evidence-based recommendation and strategy.
- Excellent copywriting and messaging skills across various formats and multi-channel content.
- A trusted-advisor operating style - you can work autonomously, influence senior stakeholders, and represent your function’s standards in cross-team discussions without close supervision.
Skills
- Amplitude
- PowerBI
- Account management
- Employee benefits
- Fintech
Location
- Hybrid working arrangements
Work Type
- Full-time
- Contract
Experience Level
- Senior
Benefits
- Company bonus scheme
- 25 days holiday increasing by one day for every year of service up to 30 days
- Day off for your birthday
- Hybrid working arrangements with a budget to help you get set up
- Generous company benefits to include pension and life assurance
- Annual allowance to spend on medical insurance, health cash plan, denplan, gym memberships
- Enhanced policies that are family and pet friendly
- Company sick pay
- Peternity leave
- Great career development in a fast paced environment
- Regular company socials
- Volunteer days as part of our CSR program
- Weekly snacks
- Tuckshop
- Cycle to work
- Help to save
About the Company
- Working with employers, we provide a financial wellbeing platform as an employee benefit, helping employees to understand their money better, get out of debt faster and save for their future.
- We already have a reach of circa 4,000,000 employees through our relationships with over 500 of the largest employers in the UK.
- By improving employee financial wellbeing, we have a very real and meaningful impact on people’s lives.
- We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide them with the tools needed to start saving sooner and be more financially secure.
- We are backed by some of the biggest brands, including investments from Blenheim Chalcot, Legal and General, Experian and Goldman Sachs, and funding partnerships with JP Morgan and Blue Owl.
- Launched in 2015, we have made excellent progress, and are scaling fast.
- We have been named BITC’s Responsible Business of Year, included in KPMG’s Global Fintech 100, listed top of the Forbes' list of socially-responsible startups, and profiled by the Financial Times, the Times, the Wall Street Journal, the Guardian, the Telegraph, CityAM and the Institute of Directors.
Equal Opportunity
- Salary Finance is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish.