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About the Role

Join Konica Minolta as an Office Systems Specialist to manage and enhance printing equipment capabilities, improve cyber security, and optimize cloud data functionality. This role offers paid training and career growth opportunities within an industry leader.

Responsibilities

Perform maintenance and repairs on Konica Minolta products, including technical diagnostics, break/fix, installation, hardware removal, and troubleshooting connectivity.
Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
Drive to customer sites within assigned territory, track inventory supply, and keep customers informed on scheduling.
Develop professional customer relationships and maintain a high level of customer satisfaction.
Demonstrate progress in technical abilities, troubleshooting techniques, and productivity.
Log service visits and document updates for each client account.
Collaborate with the Account Management team to help resolve customer issues.

Requirements

0-2 years of experience servicing/repairing equipment or machinery.
High School Diploma/GED or equivalent experience.
Reliable transportation.
Some networking experience.

Skills

Technical diagnostics
Break/fix
Installation
Hardware removal
Troubleshoot connectivity
Networking

Location

Customer sites within assigned territory

Work Type

Full-time

Experience Level

Entry Level

Education Level

High School Diploma/GED

Benefits

Hands on and computer based training on current and upcoming technology products & services
Exposure to IT networks and services with career growth opportunities
Competitive paid mileage
Company provided laptop and phone
An inclusive and flexible workplace environment
Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.

About the Company

Konica Minolta Business Solutions' journey started more than 150 years ago, with a vision to see and do things differently.
The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio.
Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions.
Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series.
Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization.

Equal Opportunity

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.