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About the Role
Provide underwriting and administrative support for new and renewal accounts by gathering, reviewing, and organizing underwriting information; coordinating account setup; processing policy transactions; issuing binders, policies, and endorsements; maintaining accurate account documentation; and facilitating efficient workflow between underwriters, brokers, agents, and internal business partners. This role helps ensure accurate, timely, and effective policy administration throughout the policy lifecycle.
Responsibilities
- Gather, review, and organize submission and renewal information to prepare accounts for underwriting review.
- Analyze account information, including exposures, loss history, financial data, and risk reports, and follow up with brokers for outstanding requirements.
- Enter, maintain, and establish new account records, policy, pricing, reinsurance, and underwriting data across company systems, ensuring accuracy and completeness.
- Assist in the preparation of quotes, binders, policies, endorsements, and other underwriting documents.
- Process policy transactions, including endorsements and related documentation, within established authority and service standards.
- Support reinsurance administration, catastrophe modeling submissions, and other underwriting support activities as required.
- Perform quality control reviews to ensure data integrity and compliance with underwriting guidelines.
- Research and resolve policy, billing, rating, and service inquiries from brokers, agents, underwriters, and internal partners.
- Order, review, and summarize risk engineering and inspection reports, highlighting key findings for underwriting consideration.
- Maintain organized account documentation and ensure timely completion of work while managing multiple priorities.
- Identify opportunities to improve processes, workflows, and customer service outcomes.
- Participate in broker visits, loss inspections, and other underwriting activities as appropriate.
Requirements
- Bachelor's degree preferred.
- 1+ years of insurance underwriting support or related experience.
- Understanding of commercial insurance concepts, policy structures, and underwriting processes.
- Strong analytical, organizational, and problem-solving skills.
- Excellent attention to detail and ability to manage multiple tasks in a fast-paced environment.
- Proficiency with Microsoft Office and insurance systems.
- Strong verbal and written communication skills with a customer-focused approach.
- Ability to meet established time and quality standards, ensuring internal and external customer satisfaction.
Skills
- Microsoft Office
- Insurance systems
Location
- USA
Work Type
- Full-time
Experience Level
- 1+ years
Education Level
- Bachelor's degree preferred
Salary/Compensations
- $55,000.00 - $90,000.00 per year
Benefits
- Competitive salary commensurate with experience
- Performance-based bonus
- Comprehensive medical, dental, and vision coverage
- 401(k) with a generous employer match and profit-sharing contribution
- Wellness incentive program
- Life and accidental death and dismemberment (AD&D) insurance
- Flexible spending programs
- Short-term and long-term disability plans
- Paid time off program
- Paid charitable leave
- Paid Parental leave
- Tuition reimbursement program
- Personal insurance (auto/homeowners) discounts
About the Company
- MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions.
- Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.
- At MSIG USA, strength comes from experience — and vision. Backed by a 350-year global legacy, we are forging a path forward in specialty insurance with the same stability and discipline that define our foundation.
- We are focused on innovation that matters: data-driven, client-focused, and built for long-term impact.
- You’ll join a company that values performance, integrity, and purposeful growth.
- It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!
Equal Opportunity
- It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
- In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.