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About the Role
The Clinical Specialist serves as the primary technical and clinical resource for Cardiac Surgery within the New England region, partnering with sales and leadership to support growth initiatives and strategic account development. This role is crucial for physician training, first-case support, clinical education, and market development, requiring strong influence and relationship-building skills to achieve clinical and business objectives.
Responsibilities
- Provides technical leadership regarding implantation and utilization of Medtronic Surgical Based Therapy products and procedures.
- Educates physicians, physician assistants, perfusionists, and operating room staff on indications, procedural techniques, and appropriate use of SBT products.
- Develops and maintains comprehensive clinical and technical product knowledge.
- Assists and serves as a consultant to physicians, customers, and sales staff with troubleshooting and management of complex procedural challenges.
- Serves as a clinical resource during physician adoption and growth phases.
- May assist field and Medical Affairs teams with customer communication regarding device complaints, product evaluations, and explants.
- Provides technical expertise and leadership to support safe and effective adoption of Medtronic technologies.
- Collaborates with sales personnel on physician targeting and attendance at Medtronic-sponsored training programs.
- Engages with physicians and clinical teams before, during, and after attendance at educational events.
- Provides post-training follow-up, procedural reviews, in-servicing, and first-case support.
- Supports minimally invasive cardiac surgery (MICS) and advanced procedural training initiatives.
- Participates in dissemination of peer-reviewed scientific and clinical information.
- Develops and maintains influential relationships with key customers and physician leaders.
- Provides procedural support and clinical coverage during physician adoption and growth phases.
- Supports onboarding and development of new sales representatives and clinical specialists.
- Provides technical expertise for regional education and training activities.
- Assists with physician, resident, fellow, and advanced practice provider educational programs.
- Delivers competitive and product training to sales representatives and clinical specialists.
- Partners with District Managers and Territory Managers to communicate and execute resident and fellow development initiatives.
- Maintains relationships with attending surgeons and academic institutions throughout the territory.
- Supports early-career surgeon education programs and procedural training opportunities.
- Assists in development and execution of future physician education initiatives.
- Maintains expertise in competitive technologies and therapies.
- Effectively communicates competitive information, market trends, and clinical evidence to field teams.
- Remains current regarding peer-reviewed publications, clinical data, and evolving standards of care.
- Delivers clinical and competitive training to field personnel.
- Schedules travel arrangements to ensure multiple objectives are accomplished efficiently.
- Maintains hospital access and vendor credentialing requirements.
- Completes expense reports accurately and in a timely manner.
- Maintains all required training and compliance certifications.
- Effectively manages time, resources, and priorities across a large geography.
- Maintains a high level of communication with Territory Managers, District Managers, Area Leadership, Marketing, Medical Affairs, and key stakeholders.
- Ensures a professional standard of written and verbal communication at all times.
- Collaborates effectively across functions to support physician adoption, account development, and business growth initiatives.
Requirements
- Valid driver's license is essential.
- Reside within the territory.
- High School Diploma with a minimum of 14 years experience including cath lab, CVOR, or Clinical experience OR Associate Diploma with a minimum of 12 years experience OR Bachelor's degree with a minimum of 10 years of experience.
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
- Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Skills
- Technical leadership
- Clinical expertise
- Physician training
- First-case support
- Clinical education
- Market development
- Relationship building
- Sales collaboration
- Troubleshooting
- Procedural support
- Competitive intelligence
- Communication
Location
- New England
- Remote
Work Type
- Remote
- Full-time
Experience Level
- 10+ years of experience with a Bachelor's degree
- 12+ years of experience with an Associate Diploma
- 14+ years of experience with a High School Diploma
Education Level
- High School Diploma
- Associate Diploma
- Bachelor's degree
Salary/Compensations
- $185,000
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan
About the Company
- Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
- Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
- Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
Equal Opportunity
- It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
- In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
- Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.